Skyler Little

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.

• Assisted in maintaining visually appealing merchandise displays to attract customers and promote featured products
• Boosted customer satisfaction by providing personalized shopping assistance and product recommendations.

Worked the register greeted guest and took customers orders, along with keeping and maintaining a clean and well presented dining area.