Skyler Nasers
Killeen,Tx
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Office Assistant
R&S Tri- County
11.2019 - 04.2022
- Answered phones, scheduled jobs, invoicing, collections, familiar with all office machines.
- Streamlined office operations by implementing efficient organizational systems and filing procedures.
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
- Supported upper management with scheduling, travel arrangements, and expense reporting, increasing efficiency in daily operations.
- Maintained accurate financial records, assisting in budget preparation and monitoring expenses for costeffectiveness.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through effective problem-solving skills.
- Assisted with event planning efforts, ensuring successful execution of company-wide gatherings and conferences.
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
- Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated interdepartmental collaboration through clear communication channels and regular status updates on ongoing projects.
Hairstylist
Stages Salon
05.2018 - 11.2019
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Established strong relationships with local businesses for cross-promotional opportunities benefiting both parties involved.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Receptionist
Stages Salon
03.2018 - 11.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Licensed Cosmetologist -
California Beauty College
Modesto, CA12.2017
Diploma -
Fred C.Beyer High School
Modesto, CA05.2016
Skills
- Calendar Management
- Scheduling Appointments
- Document Management
- Invoice Processing
- Meeting Coordination
- Microsoft Office Proficiency
- Confidentiality Maintenance
- Problem Solving
Timeline
Administrative Office Assistant
R&S Tri- County
11.2019 - 04.2022
Hairstylist
Stages Salon
05.2018 - 11.2019
Receptionist
Stages Salon
03.2018 - 11.2019
Licensed Cosmetologist -
California Beauty College
Diploma -
Fred C.Beyer High School
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