Skyler Nolen
Fritch,TX
Summary
Dynamic and detail-oriented professional with extensive experience at Goldston Dental, excelling in patient relations and appointment scheduling. Proven ability to enhance office efficiency through exceptional organization and communication skills. Adept at maintaining accurate records and resolving client concerns, ensuring a welcoming environment for all.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Goldston Dental
09.2024 - 03.2025
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Assisted patients with inquiries, ensuring a welcoming and informative experience.
- Maintained organized patient records using electronic health record (EHR) systems for improved accuracy.
- Coordinated communication between dental staff and patients to enhance service efficiency.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
CNA
Caprock Nursing And Rehabilitation Center
05.2024 - 09.2024
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Administered medications and monitored vital signs to maintain resident health.
- Collaborated with nursing staff to develop individualized care plans for residents.
- Maintained accurate documentation of patient care and behavioral observations.
- Implemented infection control measures to enhance safety and hygiene standards.
- Trained new staff on best practices in resident care and facility protocols.
- Communicated effectively with families regarding resident progress and concerns.
Sales Associate
Body and Sol Boutique
07.2022 - 08.2024
- Assisted customers with product selection and inquiries to enhance shopping experience
- Maintained accurate inventory records using point-of-sale systems
COVID-19 Screener
Golden Plains Community Hospital
07.2022 - 07.2023
- Conducted health screenings and assessments for patients and visitors, ensuring compliance with safety protocols.
- Documented screening results accurately in electronic health records to maintain patient confidentiality.
- Collaborated with healthcare team to identify potential COVID-19 cases and escalate concerns promptly.
- Educated individuals on COVID-19 prevention measures, enhancing community awareness and safety practices.
- Adapted quickly to evolving guidelines from health authorities, maintaining high standards of care throughout the pandemic.
Education
West Texas High School
Stinnett, TX05.2019
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Scheduling
- Greeting and seating clients
- Data inputting
- Calendar management
- Phone etiquette
Certification
CPT certified
Timeline
Receptionist
Goldston Dental
09.2024 - 03.2025
CNA
Caprock Nursing And Rehabilitation Center
05.2024 - 09.2024
Sales Associate
Body and Sol Boutique
07.2022 - 08.2024
COVID-19 Screener
Golden Plains Community Hospital
07.2022 - 07.2023
West Texas High School
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