SKYLYNN MITCHELL

• Spokane WA, Tri-Cities WA, and Kalispell MT. I work with 7 agents to help give them addresses and information about where need to go to collect vehicles
• I also talk to debtors directly, regarding storage fees, personal property, or wanting to redeem their vehicle
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

• Client care, scheduling, calculating percentages, memorizing prices, cleaning, helping colleagues
• I also started upselling our products to the clientele, while working with clients face-to-face
• Fostered friendly, warm, and exceptional customer experience.
• Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
• Created repeat business by developing long-term relationships with regular customers.
• Stocked treatment rooms with proper supplies.
• Recommended retail products for at-home use.
• Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
• Handled busy schedules and stayed on top of key deadlines.

Cashier for 6 months, Seafood Clerk for 6 months

• Also helped meat department with chicken and packaging
• Operated cash register to record transactions accurately and efficiently.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Restocked and organized merchandise in front lanes.
• Learned duties for various positions and provided backup at key times.
• Stocked, tagged and displayed merchandise as required.
• Maximized productivity during peak hours by efficiently multitasking between customer service responsibilities and stocking duties.
• Washed floors, walls, coolers and storage shelves.
• Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.