Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Slade Frazier

Slade Frazier

Joplin,MO

Summary

Experienced Licensed Sales Associate with expertise in developing customized insurance strategies and improving client satisfaction. Skilled in customer service, CRM software, and team collaboration. Proven ability to enhance client relationships and streamline operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Bamboo Chinese Restaurant
Joplin, Missouri
04.2018 - Current
  • Trained and supervised staff to enhance customer service skills.
  • Resolved customer complaints and maintained positive dining experiences.
  • Collaborated with kitchen staff to streamline food preparation processes.

Licensed Sales Associate

Missouri Farm Bureau Insurance
Joplin, Missouri
01.2022 - 09.2025
  • Formulated tailored insurance strategies based on specific client or family necessities.
  • Conducted thorough policy reviews to ensure compliance with regulations.
  • Educated clients on coverage options and policy features effectively.
  • Managed client appointments and follow-ups to enhance service delivery.
  • Collaborated with underwriters to assess risk and determine coverage limits.
  • Resolved client inquiries and concerns promptly to maintain satisfaction.
  • Analyzed market trends to recommend suitable insurance products.
  • Maintained accurate records of client interactions and policy details securely.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Responded to customer inquiries and problems to promote great service.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Assessed customer risk levels and recommended appropriate coverage options.

Count Team Clerk

Downstream Casino And Resort
Quapaw, Oklahoma
01.2021 - 05.2021
  • Counted and verified cash and inventory for accuracy and accountability.
  • Collaborated with team members to maintain efficient counting processes.
  • Followed established guidelines to ensure compliance with company policies during counts.

Education

Bachelor of Science - Business Administration And Management

Missouri Southern State University
Joplin, MO
05-2022

Associate of Arts - Business Administration And Management

Crowder College
Neosho, MO
05-2020

High School Diploma -

Carl Junction High School
Carl Junction, MO
05-2020

Skills

  • Effective communication
  • Customer service
  • Attention to detail
  • Time management
  • Problem-solving
  • Teamwork and leadership
  • Adaptability
  • Integrity and trustworthiness

Accomplishments

  • 2023 Producer of the Year (Joe Kim - Missouri Farm Bureau)
  • Tomorrow's Leaders Today (TLT) - Joplin Area Chamber of Commerce participate & graduate in High School
  • National Honor Society participate & graduate
  • Spanish National Honor Society participate & graduate

Certification

  • Missouri Property & Casualty Insurance License
  • Missouri Life & Health Insurance License

Timeline

Licensed Sales Associate

Missouri Farm Bureau Insurance
01.2022 - 09.2025

Count Team Clerk

Downstream Casino And Resort
01.2021 - 05.2021

Assistant Manager

Bamboo Chinese Restaurant
04.2018 - Current

Bachelor of Science - Business Administration And Management

Missouri Southern State University

Associate of Arts - Business Administration And Management

Crowder College

High School Diploma -

Carl Junction High School

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