Slade Jonka
Brooklyn,NY
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Designing Futures
07.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Key Holder
Adey's Beauty Supply
09.2020 - 03.2022
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Streamlined opening and closing procedures as integral member of store staff.
Administrative Assistant
Franco Law Firm
09.2019 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings with attorney and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Customer Operations/Meter Reader
Consolidated Edison Inc
10.2009 - 08.2016
- Attended safety meetings and took part in safety awareness trainings and programs.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Reading and recording meter usage then entering data into the system.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Performed monthly meter tests to determine functionality and reliability.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
Education
No Degree - Nursing
Adelphi University
Garden City, NYHigh School Diploma -
Central Islip Senior High School
Central Islip, NY06.1999
Skills
- Sorting and Labeling
- Senior Leadership Support
- Recordkeeping
- Employee Training
- Calendar Management
- Excel Spreadsheets
- Microsoft Office
- Customer and Client Relations
- AS/400
- OSHA Compliance
- Critical Thinking
- Multi-Line Phone Systems
Languages
French
Native or Bilingual
Timeline
Administrative Assistant
Designing Futures
07.2022 - Current
Key Holder
Adey's Beauty Supply
09.2020 - 03.2022
Administrative Assistant
Franco Law Firm
09.2019 - 03.2020
Customer Operations/Meter Reader
Consolidated Edison Inc
10.2009 - 08.2016
No Degree - Nursing
Adelphi University
High School Diploma -
Central Islip Senior High School