Mia Barnett
Midland,TX
Summary
Systematic Administrative Assistant with over 4 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Patriot Pest Management
Midland, Texas
08.2018 - 02.2020
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Handled client correspondence and tracked records to foster office efficiency.
- Processed invoices and expenses using PestPac software to facilitate on-time payment.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Executed record filing system to improve document organization and management.
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Server
The Bar
Midland, Texas
11.2017 - 02.2018
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Greeted and maintained relationships with regular customers.
Administrative Assistant
SkyWest Aviation
Midland, Texas
10.2014 - 06.2016
- Coached new employees on administrative procedures, company policies and performance standards.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Handled client correspondence and tracked records to foster office efficiency.
Kitchen Supervisor
McAlister's Deli
Richmond, Ketucky
06.2013 - 01.2015
- Monitored food preparation, production and plating for quality control.
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Oversaw grill, stove and oven and cleaned all equipment after every shift.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Education
High School Diploma -
Lafayette Senior High School
Lexington, KY05.2013
Skills
- Spreadsheet management
- Process optimization
- Office administration
- Meeting minutes
- Organizing Mail
- Faxing Paperwork
- Accounting Skills
- Purchase orders organization
- Mail handling
- Credit and collections
- Scheduling
- Recordkeeping
- Sorting and labeling
Timeline
Administrative Assistant
Patriot Pest Management
08.2018 - 02.2020
Server
The Bar
11.2017 - 02.2018
Administrative Assistant
SkyWest Aviation
10.2014 - 06.2016
Kitchen Supervisor
McAlister's Deli
06.2013 - 01.2015
High School Diploma -
Lafayette Senior High School