Slayman Adeel Soulayman
Hospitality Professional
Doha
Summary
Hospitality professional with strong background in managing and guiding teams. Skilled in guest relations, conflict resolution, and ensuring seamless operations. Focus on collaboration and flexibility to meet evolving needs. Known for reliability, effective communication, and results-driven approach.
Overview
5
5
years of professional experience
2
2
Languages
Work History
SUPERVISOR
Aziza Restaurant
07.2024 - Current
- Supervise and coordinate restaurant staff to ensure exceptional customer service.
- Train new team members on service protocols and menu knowledge.
- Manage customer inquiries and resolve issues promptly to enhance satisfaction.
- Monitor dining area to maintain cleanliness and adherence to health standards.
CAPTAIN
Mamig Restaurant
02.2024 - 07.2024
- Handled customer inquiries and resolved complaints in a professional manner.
- Coordinated with management and kitchen to maintain high service standards.
- Led and trained service staff, improving team performance and guest satisfaction.
- Monitored table turnover and optimized seating to maximize restaurant revenue.
Waiter
Turkiana Coffee Shop
04.2023 - 02.2024
- Delivered high quality customer service in a fast paced coffee shop environment.
- Accurately took and processed customer orders while maintaining attention to detail.
- Maintained cleanliness and organization of the service area according to hygiene standards.
- Handled cash and POS transactions efficiently and responsibly.
Supervisor
A to Z Company
10.2022 - 04.2023
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Led a team of sales associates, providing coaching and support to enhance performance.
- Analyzed sales reports to identify trends and develop strategies for improvement.
- Fostered a positive work environment that encouraged teamwork and high morale.
Video Editor
03.2021 - 03.2021
- Applied color correction, basic color grading, and audio synchronization.
- Added transitions, titles, and sound effects to enhance video quality.
- Managed project timelines to ensure on-time delivery of content.
- Created short-form videos, animated gifs and motion graphics for social media posts.
Education
High School Diploma -
UQBA IBN NAFI
04.2001 -
Skills
Food safety
Front desk operations
Complaint handling
Guest relations management
Reservation management
Health and safety compliance
Timeline
SUPERVISOR
Aziza Restaurant
07.2024 - Current
CAPTAIN
Mamig Restaurant
02.2024 - 07.2024
Waiter
Turkiana Coffee Shop
04.2023 - 02.2024
Supervisor
A to Z Company
10.2022 - 04.2023
Video Editor
03.2021 - 03.2021
High School Diploma -
UQBA IBN NAFI
04.2001 -