Sloan Bestgen
Olathe,KS
Summary
Friendly, reliable, and professional with extensive experience in patient and administrative support roles at Ridgeview Eye Care and Olathe School District. Demonstrated ability to manage sensitive information with utmost confidentiality and maintain high levels of satisfaction through exceptional communication. Skilled in gathering pertinent information from patients, organizing events and managing schedules while being friendly and welcoming.
Overview
15
15
years of professional experience
Work History
Patient Concierge
Ridgeview Eye Care
08.2023 - Current
- Great patients and visitors
- Complete demographics and insurance for patients
- Ensured HIPAA compliance
- Managed appointment scheduling,
- Addressed any concerns or issues raised by patients promptly to maintain high levels of satisfaction.
- Receive mail & deliveries from multiple carriers distribute appropriately
- Set up luncheons and events
Administrative Assistant to Elementary Principal
Olathe School District
09.2009 - 06.2023
- Enrolling students and completing demographics
- Managed filing system, entered data, complete payroll and credit card statements
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting
- Interacted with vendors, contractors and professional services
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained security badges for staff and ensuring security at all entrances
Education
Associate Of Applied Business - General Studies
Johnson County Community College
Overland Park, KSSkills
- Friendly and welcoming
- Strong organizational skills
- Reliable and punctual
- Patient confidentiality
- Exceptional communication
Timeline
Patient Concierge
Ridgeview Eye Care
08.2023 - Current
Administrative Assistant to Elementary Principal
Olathe School District
09.2009 - 06.2023
Associate Of Applied Business - General Studies
Johnson County Community College
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