SLOAN DUNN

• Supported high-performing real estate broker by managing client relationships, schedules, transactions, and daily operations to enhance service delivery.
• Coordinate communication between clients, lenders, title companies, inspectors, and vendors throughout the transaction process.
• Prepared contracts, organized documentation, maintained records, and monitored deadlines to facilitate smooth closings.
• Facilitated lead management to enhance client engagement and support sales efforts., client follow-up, and relationship-building efforts that contribute to business growth.

• Recruited prospective members by identifying needs and presenting tailored membership options, guiding clients through successful enrollment.
• Built and maintained strong relationships with members to increase satisfaction, retention, and referrals.
• Managed member accounts, resolved concerns, and delivered personalized service as primary point of contact, enhancing member experience.
• Conducted follow-up outreach with prospective and current members to strengthen relationships and improve retention.
• Executed follow-up outreach with prospective and current members to deepen relationships and support retention efforts.

Cum laude graduate