Sloane Abed-White
Charleston,SC
Summary
Dynamic bartender and assistant manager with proven expertise at Locals Bar, excelling in customer service and team collaboration. Adept at problem-solving and utilizing point of sale systems to enhance operational efficiency. Recognized for training staff and resolving guest complaints, ensuring a superior experience in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Bartender/Assistant Manager
Locals Bar
Charleston, SC
04.2018 - Current
- Resolved guest complaints to maintain complete customer satisfaction.
- Processed payments for purchases using cash registers or POS systems.
- Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.
- Assisted with training new barback staff, sharing knowledge and best practices.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
Bartender
Ink and Ivy
Greenville, SC
09.2016 - 02.2018
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Bartender/Social Media Intern
Mynt
Charleston, SC
05.2015 - 08.2016
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Utilized Twitter and Facebook to promote products, services and content.
- Identified opportunities for improvement within existing strategies.
Education
Bachelor of Arts - Business Administration/Marketing
College of Charleston
Charleston, SC05-2015
Skills
- Point of sale systems
- Team collaboration
- Professional demeanor
- Attention to detail
- Problem solving
- Time management
- Customer service
Timeline
Bartender/Assistant Manager
Locals Bar
04.2018 - Current
Bartender
Ink and Ivy
09.2016 - 02.2018
Bartender/Social Media Intern
Mynt
05.2015 - 08.2016
Bachelor of Arts - Business Administration/Marketing
College of Charleston