SLVANA HANNA

• Excellent in communication skills

• Works well independently and as part of a team

• Active Listener

• Work to professional code of ethics covering confidentiality.

• Ability to concentrate for long periods.

• Answered telephones and directed calls to appropriate staff
• Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations
• Operated office equipment, such as voice mail messaging systems, and used word processing, spreadsheet, or other software applications
• Maintained medical records, and correspondence files
• Greeted visitors, determined purpose of visit, and directed them to appropriate staff
• Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer
• Transmitted correspondence or medical records by mail, e-mail, or fax
• Interviewed patients to complete documents, case histories, forms, such as intake and insurance verification.

• Proficient in operating cash registers
• Directing customers when asking questions
• Good math skills, and problem solving
• A highly motivated and customer service oriented sales
• Excellent in communication skills.