S. Marie Thomas
Cincinnati,OH
Summary
Accomplished professional with a robust background in security and healthcare, notably at United Postal Service and Miracle Home Care. Excelled in logistics management and interpersonal communication, enhancing operational efficiency and client satisfaction. Proven track record in employee engagement and maintaining compliance, achieving significant improvements in workplace safety and customer service.
Overview
2025
2025
years of professional experience
Work History
UPS SECURITY
United Postal Service
- Private investigator security officers is to report incidents or suspicious behavior preventing vandalism of any theft & criminal activity.
- Provide customer service support such as answering phones and direct questions to ensure personnel needs .
- Authorize to check all badges by monitoring inbound & out bound traffic at UPS to verify seal, orgin, & destination verify through dispatch at the security gates.
Security Lobby Reception (GE Aero Space)
Allied Security
11.2020 - 09.2024
- Monitored and screened visitors to verify accessibility to access visitors badges inter-office personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Providing customer support service & general office duties such as maintaining CCTV systems,and managing access control & ensuring the safety of employees and guests.
CNA) Certified Nursing Assistant
Miracle Home Care
03.2018 - 10.2020
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
Certified Nursing Assistant - Diploma
Stratford College
Associate Of Applied Science Of Medical Assistant - Medical Assistant
Brown Mackie College
Cincinnati, OH05.2008
DOT Specimen Collector
HerWay Beauty &Training Institute
10.2004
DNA Diagnostic Human Specimen Collector Training
OPTIHEALTH LLC
04.2004
Skills
- Scheduling Management
- Software Knowledge
- Logistics Management
- Employee Engagement
- Customer Service
- Problem-Solving
- Employee relations and conflict resolution
- Team Leadership
- Decision-Making
- Project planning and development
- Management
- Health and safety compliance
- Client Relations
- Interpersonal Communication
- Client Relationships
- Project Leadership
- Operations Management
- Maintaining Compliance
Timeline
Security Lobby Reception (GE Aero Space)
Allied Security
11.2020 - 09.2024
CNA) Certified Nursing Assistant
Miracle Home Care
03.2018 - 10.2020
UPS SECURITY
United Postal Service
Certified Nursing Assistant - Diploma
Stratford College
Associate Of Applied Science Of Medical Assistant - Medical Assistant
Brown Mackie College
DOT Specimen Collector
HerWay Beauty &Training Institute
DNA Diagnostic Human Specimen Collector Training
OPTIHEALTH LLC
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