Smiley Cox
Tolleson,AZ
Summary
A highly skilled compassionate, empathetic peer support specialist with proven ability to work collaboratively and independently to provide quality services to at-risk populations. Adept at crisis management and intervention. Comprehensive understanding of cultural differences and able to work effectively within many dynamics. I am seeking a rewarding role in the mental health field where I can contribute my knowledge and skills working with clients to promote mental health recovery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crisis Navigator ii
Community Bridges, Inc.
01.2023 - Current
- Work with clients to create a plan with appropriate steps to meet their goals
- Provide guidance and instructions to clients
- Facilitate connections between clients and community organizations
- Collaboratively work with staff to support each client with their goals
- Transport clients to and from MAT service appointments
- Utilize database and tools to report client progress
- Other duties as assigned.
Machine Operator
Holsum Bakery Outlet
01.2022 - 09.2022
- Operated and inspected bun divider machine and reported all issues to the supervisor
- Monitored and recorded production in the production log
- Maintained cleanliness of work area
- Trained new employees
- Followed all safety protocols and operating procedures.
Peer Support Specialist
RI International
10.2019 - 11.2021
- Assisted clients in identifying and reaching their individual goals
- Facilitated groups when needed
- Assisted with client transfers to other facilities
- Maintained records, clinical notes, and documented information
- Worked collaboratively with other staff to help clients achieve their goals
- Assisted with conflict resolution to de-escalate disagreements or disputes.
Education
Peer Support Specialist Certification in Behavioral Health -
RI International
01.2013
Associate's degree in Hazardous Materials Management and Waste Technology -
Central Arizona College
01.2003
Skills
- Conflict Management
- Leadership
- Management
- Behavioral Health
- Case Management
- Individual / Group Counseling
- Crisis Intervention
- Addiction Counseling
- Social Work
- Behavioral Therapy
- Team Coordination Experience
- Decision-making capabilities
- Emergency response training
- GPS Navigation Proficiency
- Basic First Aid Knowledge
- Documentation skills
Certification
- Hazardous Waste Operations & Emergency Response Training
- Peer Support Specialist
- Certified Behavioral Health Technician
Timeline
Crisis Navigator ii
Community Bridges, Inc.
01.2023 - Current
Machine Operator
Holsum Bakery Outlet
01.2022 - 09.2022
Peer Support Specialist
RI International
10.2019 - 11.2021
Peer Support Specialist Certification in Behavioral Health -
RI International
Associate's degree in Hazardous Materials Management and Waste Technology -
Central Arizona College