Summary
Overview
Work History
Education
Skills
Timeline
Generic

Smith Amanda

Summary

Dynamic and detail-oriented professional with a strong customer service focus and supervisory experience at Hampton Inn. Proven ability to prioritize workloads and ensure health and safety compliance while maintaining high cleanliness standards. Skilled in task delegation and laundry operations, consistently enhancing team efficiency and guest satisfaction.

Overview

27
27
years of professional experience

Work History

Asst. Head Housekeeper

Hampton Inn
08.1998 - Current
  • Assisted in maintaining cleanliness and organization of guest rooms and public areas.
  • Supported housekeeping team in daily operations, ensuring efficient service delivery.
  • Learned proper use of cleaning equipment and chemicals to uphold safety standards.
  • Participated in inventory management, tracking supplies for timely replenishment.
  • Collaborated with team members to adhere to established cleaning protocols and schedules.
  • Observed and reported maintenance issues to ensure prompt resolution and guest satisfaction.
  • Adapted quickly to changing priorities while maintaining attention to detail in tasks performed.

Cashier

Fifth Street Food Mart
10.2023 - 03.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Managed cash register, ensuring balanced drawers and accurate end-of-day reports.
  • Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
  • Trained new staff on cash handling procedures and customer service best practices.

School Bus Monitor

Hartem Bus Service
08.2010 - 03.2023
  • Monitored student behavior to ensure safety during transit.
  • Assisted drivers in maintaining timely schedules and safe routes.
  • Communicated effectively with students, parents, and school staff regarding transportation issues.
  • Implemented safety protocols to enhance student wellbeing while travelling.
  • Resolved conflicts among students to maintain a positive environment on the bus.

Education

Performing Arts

Lincoln College
Lincoln, Illinois, IL

High School Diploma -

Naperville Central High School
Naperville, IL
05-2011

Skills

  • Customer service focus
  • Workload prioritization
  • Housekeeping
  • Supervisory experience
  • Health and safety compliance
  • Task delegation
  • Laundry operations

Timeline

Cashier

Fifth Street Food Mart
10.2023 - 03.2024

School Bus Monitor

Hartem Bus Service
08.2010 - 03.2023

Asst. Head Housekeeper

Hampton Inn
08.1998 - Current

Performing Arts

Lincoln College

High School Diploma -

Naperville Central High School

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