Hi, I’m
TRISTON D. SMITH
Infrastructure Engineer
Summary
CURRENT ACTIVE CLEARANCE: DoD Top Secret with Single Scope Background Investigation
Senior Systems Engineer with 10 years of experience in system virtualization and network security. Motivational team leader aligns cross-functional teams with business objectives to achieve key metrics. Expertise includes installation, configuration, and monitoring of various complex systems and infrastructures. Committed to verifying software compatibility with existing systems, meeting required operational thresholds, and maintaining consistent productivity across teams.
Overview
10
years of professional experience
4
years of post-secondary education
3
Certifications
Work History
ASRC Federal, Inc, DISAFort Meade, Maryland
Principle Systems Engineer
06.2020 - Current
Job overview
- Maintains knowledge of current and evolving agency, national, and international standards applicable to the system development of interest
- Applies and enforces use of suitable standards to ensure consistency and interoperability of developer hardware and software
- Works with customers to define how the data they're delivering is used & secured against both the data modeling and data flow requirements
- Once requirements are defined, work with the development teams to implement, validate and test the end-to-end functionality
- Provides technical direction for the development, engineering, interfacing, integration, and testing of specific components of complex hardware/software systems to include requirements elicitation, analysis, and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
- Implemented comprehensive SOA solutions
- Implemented operational view, technical standards view, and system and services view for architectures using applicable DoDAF standards
- Developed scenarios (threads) and an Operational Concept that describes the interactions between the system, the user, and the environment, that satisfies operational, support, maintenance, and disposal need
- Review and/or approve system engineering documentation to ensure that processes and specifications meet system needs and are accurate, comprehensive, and complete
- Conduct quantitative analysis in non-functional system performance areas like Reliability, Maintainability, Vulnerability, Survivability, Producibility, etc.)
- Establish and follow a formal procedure for coordinating system integration activities among multiple teams, ensuring complete coverage of all interfaces
- Capture all interface designs in a common interface control format, and store interface data in a commonly accessible repository
- Prepare time-line analysis diagrams illustrating the flow of time-dependent functions
- Establish a process to control and manage changes to requirements, consider impacts prior to commitment to change, gain stakeholder buy-in, eliminate ambiguity, ensure traceability to source requirements, and track and settle open actions formally and proactively
- Assess each risk to the program and determine the probability of occurrence and quantified consequence of failure in accordance with an approved risk management plan
- Manage and ensure the technical integrity of the system baseline over time, continually updating it as various changes are imposed on the system during the lifecycle from development through deployment, continuous operations & maintenance.
General Dynamics Information Technology, United States Army, U.S. Army Command & Control AgencyArlington, VA
Senior Systems Administrator
06.2019 - 06.2020
Job overview
- Provided technical expertise, including performing in-depth and complex software systems programming and analysis
- Assisted in the design of architectures to include software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces
- Ensured those systems are compatible and in compliance with the standards for open systems and DoD architectures
- Determined and identified high level functional and technical requirements based on interactions with the user community and knowledge of the enterprise architecture
- Evaluated and installed new software releases, patches, and system upgrades
- Planned, tested, and implemented initiatives to incorporate new technologies not currently present within the client environment
- Identified and troubleshot system issues in cohesion with Tier III/Tier II/Tier I Technicians
- Coordinate with other teams to diagnose and correct issues
- Communicate with program manager and government leads as to the progress of open items and work with security specialists and other infrastructure resources as needed
- Provided Tier I/II/III support to users & site administrators to resolve potential issues related to HBSS/DLP products
- Responsible for support, configuration, and client migration efforts within the Army's HBSS implementation program
- Ensured policies and system patches were up to date & established or produced reports and other information as requested by management
- Performed daily analysis of system alerts, client data, connectivity, deployed modules, and system functionality
- Provided input on HIPS (Host Intrusion Prevention System) functionality through analysis of HIPS alerts
- Security and STIGs
- Support the Certification and Accreditation process - run scans; resolve findings; document solutions, workarounds or provide justifications for exceptions
- Document, implement, and maintain security policies in accordance with DISA STIG requirements
- Implement mitigations of security vulnerabilities in response to IAVAs
- Support auditing requirements
- Performed ACAS Scans, Compiled Reports & Mitigated Incidents
- Ensured compliance of the system with STIGs and DoD policies
- Reviewed ACAS Scans with Program Management and Performed Remediation in accordance with directives from PM & Government Leadership
- Documentation
- Defined and oversaw database standards, controls, procedures, and documentation
- Created documentation required for Release Management Framework (RMF)
- Completed planning and documentation prior to new integration or implementation
- Ensured that documentation is complete and up to date
- Maintained and document scripts and batch processes
- Provided weekly and monthly status reports in accordance with management directives
- Worked with development teams to ensure system images are configured in accordance with DoD & Army policies
- Provided routine technical analysis and briefings to the client and senior leadership
Agile Defense, United States Navy, U.S Naval Health ClinicPatuxent River, MD
Systems Administrator III
05.2017 - 06.2019
Job overview
- Serve as the Domain System Administrator and Primary System Administrator for Systems Center
- Configuration Manager (SCCM) / Windows Software Update Server (WSUS), and Microsoft products for managing large groups of Windows-based computer systems in a complex network environment
- Manage all Systems with respect to installation/configuration of Microsoft OS Servers and workstations
- Create user accounts, email accounts, and manage email and security groups
- Maintained Active Directory OU structure
- Oversee file systems and resources
- Provide NTFS system security and grant permission to protect local resources
- Conduct periodic audits of file systems for inappropriate content
- Possess an extensive knowledge of Windows desktop and server operating systems as well as Active
- Directory architecture including group policy management, Systems Management Server (SMS) and System
- Center Configuration Manager (SCCM)
- Perform LAN backups using backup Acronis software
- Schedule, monitor, and verify the integrity of system backups and restore files as needed
- Provide ongoing support for Naval Health Clinic end-users in the resolution of problems, recovery of operating malfunctions involving various hardware components and software failures, as well as the configuration/installation of commercial software, perform advanced computer maintenance/repair of workstations/servers, and ensure customers receive current versions of supported software as they become available
- Maintain a web-enabled trouble ticket accounting system and database (Helpdesk Authority)
- Assist the Task Members with IT recommendations and enhancements to IT systems
- Assist in implementation and maintenance of mobile, remote, and wireless technologies
- Install, configure, and manage servers
- Build, secure and update live computer images
- Manage SCCM, build packages, script programs, manage advertisements to distribute software to computers at NHCPR, and branch clinics
- Manage address reservations on DHCP server
- Participate in the planned upgrade of DHCP server
- Set up and maintain test servers to explore how new and / or upgraded systems impact current computer environment
- Serve as the server virtualization administrator performing a variety of tasks to include identifying servers to be virtualized, create test environments, validation, convert servers, and maintain servers.
Diverse Systems Group, LLC, States Navy, Walter Reed National Military Medical CenterBethesda, MD
Systems Administrator Clinical Tier III
05.2016 - 05.2017
Job overview
- Integrated multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware/software upgrades and repair to maintain mission capabilities
- Serviced client requests on an ongoing basis performing application modifications & system configuration; utilized ARS (Dell Active Directory System) to modify client accounts and file permissions
- Install, configure, service, repair, and maintain information technology systems in both a stand‐alone and client/server environment, including MS Server, Defense Message Systems, and other authorized information technology systems
- Maintained AHLTA/CHCS accounts for the entire WRNMMC campus
- Authorized access rights to users based on their provider roles
- Ensured compliance with regards to SOP, created user accounts, email accounts and managed email and security groups
- Provided ongoing support for Walter Reed Campus regarding incident resolution, file recovery/program updates & security patches
- Assisted various task members with large-scale image deployment in support of satellite appointing centers connected to the WRNMMC.
Hewlett Packard Enterprise Services, USMC Marine Corps, PentagonArlington, VA
Computer Specialist/Information Assurance Technician Tier II
10.2015 - 05.2016
Job overview
- Integrated multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capabilities
- Installed and configured wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network
- Installed, optimize, and troubleshoot Local Area and Base Area Networks
- Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT)
- Installed, configured, serviced, repaired, and maintained hardware and software for network services, storage networking devices, and servers.
Colony South Hotel & Conference CenterClinton, MD
Banquet Houseman
08.2015 - 10.2015
Job overview
- Responsible for Organization of Banquet Hall, Service, And Storage Areas
- Maintained Audiovisual Equipment for Banquet Department
- Assisted in Construction and Reset of Banquet Hall
- Served as Information Consultant, providing requested information to Banquet/Hotel Patrons.
Columbia UniversityNew York
Field Operations Associate I
11.2014 - 05.2015
Job overview
- City
- Serviced tickets through ServiceNow software, performed maintenance and repair of hardware and software issues on both Windows and Macintosh platforms
- Performed workstation management and troubleshooting, responded to infrastructure issues through NAGIOS Ticketing Software
- Monitored, repaired, and configured HP Printers and Scanners & HP Workstations
- Troubleshot network issues throughout campus.
Ricoh Inc, Mindshift TechnologiesNew York City
PC Technician/Customer Engineer I
06.2014 - 09.2014
Job overview
- Performed operating system installations, imaging of programs
- Establish and configure WLAN by setting up equipment, assigning SSID, WPA/WPA2 passwords, and/or MAC filtering tools
- Technical management of small and medium business networks
- Technical documentation of system configurations
- Trouble-shooting modern networks including but not limited to TCP/IP, DNS, DHCP, switches, routers, firewalls, and wireless
- Trouble-shooting Microsoft Exchange 2003/2007/2010 environments
- Performed Mobile Device Management of iPhones using Fiber Link MaaS360
- Utilized Active Directory to modify client security policies/passwords and managed updates
- Workstation management and troubleshooting
- Performed QA in the form of upgrades and enrollment of Google Chromebooks, Apple MacBook, and desktop computers for clients.
Per Scholas Institute for TechnologyNew York City
Network Systems Technician
09.2013 - 06.2014
Job overview
- Performed comprehensive troubleshooting of PCs and peripherals
- Backed up user files, reinstall operating systems, restore files, and install drivers
- Established and configured WLAN by setting up equipment, assigning SSID, WPA/WPA2 passwords, and MAC filtering tools.
Education
University of Maryland - University CollegeHyattsville, MD
Bachelor of Science from COMPUTER NETWORKS & CYBERSECURITY
05.2019 - 05.2023
Skills
Operating Systems & SoftwareExpertise in Windows Suite, Windows Server (2007-2021), Linux (Ubuntu/RHEL Suite/Kali), Microsoft Office Suite, VMWare, TeamViewer, and Active Directory (2008-2021)Proficiency in Remote Desktop, Help Desk Management Software, Command Prompt, MAC OS, VMWare & VCenterCurrently developing skills in PythonExperienced in monitoring, patching, and updating managed printers & print servers in virtual workgroups and providing remote desktop assistance within the DoD infrastructureFamiliar with PowerShell scripting, implementation, and Linux TerminalHardwareProficient in repairing and maintaining desktops, laptops, printers, and scannersKnowledgeable in formatting & partitioning EIDE, SATA, SCSI, and SSD drives, with experience in data recovery and imagingFamiliar with HP, Dell, Lenovo, Acer, Mac laptops and desktops, as well as Lexmark, Xerox, and HP printers & plottersExperienced in MDM for iPhone Suite and Apple MacBooks
Project Management
User support
Customer proposals
Integration readiness analysis
Scripting skills
Employee training
Software requirement analysis
Virtualization
Technical Writing
Data analysis
Model-based system engineering
Software Development
Troubleshooting
Technical Analysis
Proposal creation
Compliance understanding
Technology integration
Web Security
Affiliations
As a CompTIA A+, Network+, Security+, and MCSA: Windows Server certified technician, I have acquired extensive hands-on experience in assembling, troubleshooting, maintaining, and repairing PCs. My adaptability and attention to detail, paired with a strong background in customer service, enable me to effectively support end users through phone and virtual interactions. As a diligent technician, I take pride in maintaining networks, system protocols, and providing support for sub-networks. I excel at working both independently and collaboratively within team settings. Current holder of DoD TOP SECRET(SSBI) Clearance.
Certification
CompTIA A+
Timeline
MCSA: Windows Server 2012
10-2023
Principle Systems Engineer
ASRC Federal, Inc, DISA
06.2020 - Current
Senior Systems Administrator
General Dynamics Information Technology, United States Army, U.S. Army Command & Control Agency
06.2019 - 06.2020
University of Maryland - University College
Bachelor of Science from COMPUTER NETWORKS & CYBERSECURITY
05.2019 - 05.2023
Systems Administrator III
Agile Defense, United States Navy, U.S Naval Health Clinic
05.2017 - 06.2019
CompTIA A+
10-2016
CompTIA Net+
10-2016
Systems Administrator Clinical Tier III
Diverse Systems Group, LLC, States Navy, Walter Reed National Military Medical Center
05.2016 - 05.2017
Computer Specialist/Information Assurance Technician Tier II
Hewlett Packard Enterprise Services, USMC Marine Corps, Pentagon
10.2015 - 05.2016
Banquet Houseman
Colony South Hotel & Conference Center
08.2015 - 10.2015
Field Operations Associate I
Columbia University
11.2014 - 05.2015
PC Technician/Customer Engineer I
Ricoh Inc, Mindshift Technologies
06.2014 - 09.2014
Network Systems Technician
Per Scholas Institute for Technology
09.2013 - 06.2014