S M MUHAIMEN MAHMOOD
Buffalo,NY
Summary
Dynamic professional skilled in customer engagement and operational support. Proven track record in generating leads and enhancing customer satisfaction through effective communication and teamwork. Adaptable in fast-paced environments, ensuring compliance with safety protocols while consistently meeting outreach goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Supervisor
Elite Investigations Ltd.
New York, New York
11.2025 - 03.2026
- Supervise and coordinate security personnel to ensure a safe and secure environment. Monitor daily operations, enforce policies and procedures, and respond quickly to incidents or emergencies Train staff manage schedules and maintain detailed reports while ensuring compliance with safety regulations and company standards.
- Supervised security personnel during shifts to maintain safety protocols.
- Conducted routine patrols to ensure property security and deter criminal activity.
- Implemented training programs for new security staff on procedures and policies.
Deicer
PrimeFlight Aviation Services
New York City, ny
09.2024 - 10.2025
- A Deicer at PrimeFlight Aviation Services at JFK Airport executed the deicing process for aircraft during cold weather to enhance flight safety.
- Inspected aircraft for ice buildup, applied deicing fluids (Type I and Type IV) to critical surfaces like wings and fuselage, and operated large vehicles and equipment around aircraft to ensure safe flight operations.
- Maintained accurate logs of fluid usage, communicated with dispatchers via radio, and performed daily quality checks on equipment to uphold safety and operational standards.
- Followed safety protocols during outdoor work exposed to noise and cold temperatures.
Canvasser
Momentum Solar
Long Island City
12.2023 - 05.2024
- Responsibilities include educating homeowners on the benefits of solar power, generating leads, and scheduling consultations for solar system assessments.
- This role requires strong communication skills, resilience, and the ability to work independently to meet outreach and lead-generation goals.
- A Canvasser at Momentum Solar in Long Island promotes solar energy solutions by engaging with potential customers through door-to-door outreach or at events.
Server
SSP
Brooklyn, NY
07.2022 - 12.2023
- Key responsibilities include ensuring timely and accurate order delivery, maintaining a clean and organized work area, and processing payments efficiently.
- Servers must have strong communication skills, be able to handle busy periods with professionalism, and follow food safety and airport security protocols.
- The role also involves upselling menu items to enhance the guest experience and contribute to revenue growth.
- An SSP Server at JFK Airport works in a fast-paced environment, providing excellent customer service by greeting guests, taking orders, and serving food and beverages at airport restaurants.
Education
BBA - Business Administration
BMCC
New York City05-2027
High School Diploma -
Bushwick Leaders High School For Academic
New York, NY08-2023
Skills
- Crisis Management
- Customer Service
- Interpersonal Skills
- Reliability
- Goal-oriented
- Team Working
- Sales
- Sales marketing
- Sales demos
- Streamline
- Merchandising
- Pricing strategies
- Attention to Detail
- Friendliness
- Canvassing
Languages
- Hindi
- English, Highly proficient
- Hindi, Highly proficient
Certification
- security license
Timeline
Security Supervisor
Elite Investigations Ltd.
11.2025 - 03.2026
Deicer
PrimeFlight Aviation Services
09.2024 - 10.2025
Canvasser
Momentum Solar
12.2023 - 05.2024
Server
SSP
07.2022 - 12.2023
BBA - Business Administration
BMCC
High School Diploma -
Bushwick Leaders High School For Academic