Sandra Morales

• Assessed processes and procedures, complying with OSHA and HIPAA regulations.
• Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
• Consulted with healthcare professionals on business decisions.
• Performed patient assessments and contributed to development of interdisciplinary care plans.
• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.

• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Documented vital signs and health history for patients in medical office and clinic environments.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Obtained client medical history, medication information, symptoms and allergies.
• Called and faxed pharmacies to submit prescriptions and refills.

Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.

• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.