
Dynamic professional with extensive experience in customer support, technical assistance, warehouse maintenance, cleaning services, and financial record-keeping. Proven ability to deliver innovative solutions and fresh perspectives that enhance operational efficiency and customer satisfaction. Adept at navigating diverse environments and fostering collaborative relationships to drive team success.
Committed to continuous improvement and excellence in all endeavors.
Managed financial records for multiple LLCs, supporting financial accuracy across 26 store locations. Entered invoices, approved sales orders, collected payments, and processed bill payments. Assisted in monthly expense reporting and audited sales to support inventory accuracy.
Conducted routine inspections and cleaning tasks to support operational efficiency and uphold safety standards. Removed trash from waste bins, recycled cardboard and plastics. Performed minor repairs and maintained cleanliness in restrooms, kitchens, offices, and breakrooms. Restocked supplies as needed.
Processed product returns, managed payments, and handled customer accounts and online order fulfillment. Assisted customers by addressing and resolving complaints while directing calls to appropriate departments. Collaborated with teams to enhance customer support and developed comprehensive product knowledge. Trained new employees on company policies and provided ongoing assistance as required. Delivered high levels of customer satisfaction through attentive service and personalized interactions.
Assisted with appointment scheduling and maintained organized calendars to support staff operations. Helped coordinate product orders and conducted inventory checks. Cleaned and inspected tattoo equipment to maintain quality and safety standards.
Seasonal/Temporary Positions:
Taco Bell (Crew Member/Trainer, 2014) Ross (Cashier, 2015) CaptionCall (Interpreter, 2016) Sykes (Technical Support, 2019) Cobby's (Sandwich Artist, 2020) FedEx (Package Handler, 2022) Amazon (Package Stower, 2022)