SNEHA RAJPUT
Palatine,IL
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Experienced in data entry and handling money.
Overview
5
5
years of professional experience
Work History
Sales Associate
7-Eleven Stores
Palatine, IL
08.2023 - Current
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Greeted customers and provided exceptional customer service.
Sales Associate Specialist
D Mart
Pune, Maharashtra
01.2022 - 02.2023
- Assisted customers with product selection, purchase decisions, and payment processing.
- Performed cashier duties such as processing payments, issuing receipts, and handling returns and exchanges.
- Developed relationships with existing customers through follow-up calls or emails.
- Assisted in training new staff members on company policies and procedures related to sales operations.
- Used product knowledge to suggest items to match client needs.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
Sales Associate
Big Bazaar
Pune, Maharashtra
03.2021 - 12.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Storekeeper
Mahalaxmi general stores
Pune, Maharashtra
09.2018 - 11.2019
- Determined quantities of stock needed to replenish departments' supplies.
- Packed, crated and prepared bills of lading for outgoing shipments.
- Received and inspected incoming merchandise shipments to ensure accuracy of delivery, quantity and quality.
- Assisted customers with inquiries regarding products and services offered.
Education
High School Diploma -
English School Jr College
Mangalwedha, State - Maharashtra, India02.2009
Skills
- Problem-Solving
- Cash Handling
- Friendly and Outgoing
- Store Opening and Closing
- Customer Service
- Relationship Building
- Suggestive Selling
- Customer Needs Assessment
- Sales Expertise
- Teamwork
Additional Information
- Have a valid work visa to work in USA
- Have a SSN number
Languages
English
Professional
Hindi
Full Professional
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Promoted from Store associate to sales specialist, in just 6-months of work at D-Mart, Pune.
- Received highest rated employee bonuses.
Timeline
Sales Associate
7-Eleven Stores
08.2023 - Current
Sales Associate Specialist
D Mart
01.2022 - 02.2023
Sales Associate
Big Bazaar
03.2021 - 12.2021
Storekeeper
Mahalaxmi general stores
09.2018 - 11.2019
High School Diploma -
English School Jr College
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