Sniejder Zambrano Padilla
Stratford
Summary
Versatile and dynamic, with a proven track record at Burlington for enhancing customer satisfaction and efficiently managing transactions. Skilled in POS system operation and known for exceptional teamwork and collaboration. Demonstrated ability to adapt and excel in diverse roles, from customer service to assisting in carpentry projects, showcasing reliability and a strong problem-solving aptitude.
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Burlington
10.2022 - 01.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Restocking items back to the sales floor when supply was low
Carpenter's Helper
My Father
07.2024 - 07.2024
- Helped with assembling and installing structures such as cabinets, shelves, and frames.
- Operated hand and power tools under supervision to complete tasks.
- Loaded and unloaded materials and supplies from vehicles and job sites.
- Assisted carpenters in measuring and cutting materials for various projects.
- Cut materials according to specifications in preparation for installation.
Education
Engineering
Gateway Community College
New Haven, CTSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- POS system operation
- Merchandise restocking
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Carpenter's Helper
My Father
07.2024 - 07.2024
Customer Service Cashier
Burlington
10.2022 - 01.2025
Engineering
Gateway Community College
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