Summary
Overview
Work History
Education
Skills
Timeline
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Socorra Eliana Barnes

Dalhart,TX

Summary

Driven and focused individual with managerial experience, with a passion for developing customer relationships. Experienced in creating training programs and implementing organizational strategies. Committed to providing superior customer service and maintaining high standards for customer satisfaction. Able to handle complex tasks with ease and professionalism.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Excel Fitness
Fort Worth, TX
04.2021 - 09.2024
  • Successfully oversaw a facility with over 1,900 check-ins per day and orchestrated a team of up to 20 employees, cultivating a harmonious and high-performing atmosphere.
  • Proactively addressed members' concerns with tact and efficiency, maintaining superior standards of customer service.
  • Streamlined the enrollment process for new members, ensuring personalized service that exceeded expectations.
  • Spearheaded comprehensive training programs for new hires, fostering a knowledgeable and motivated team.
  • Developed and implemented systems for recurrent updating, ensuring efficiency and continuous improvement.

Bakery Associate

Sam's Club
Fort Worth, TX
10.2021 - 04.2022
  • Operated and maintained all bakery department equipment.
  • Inspected bakery products to determine compliance with quality standards, weight specifications, and presentation.
  • Greeted customers, responded to questions, and offered product and decorating suggestions.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.

Bakery Associate

Glitz Bakery
Fort Worth, TX
06.2021 - 10.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Arranged bakery displays to showcase baked goods, cakes, and cookies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying, prevent product shifting, and support promotional opportunities.

Highway Contract Mail Carrier

United States Post Office
Dalhart, TX
08.2019 - 11.2020
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Handled mail and packages with care to prevent damage during delivery.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Distributed mail on foot to residences and businesses, delivering to approximately 600 customers per shift.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.

Education

HIGH SCHOOL DIPLOMA -

Dalhart High School
Dalhart, TX
05.2019

No Degree - Culinary Science

Culinary School of Fort Worth
Fort Worth, TX

Skills

  • Closing And Contract Negotiations
  • Customer relations
  • Staff management
  • Business Administration
  • Scheduling and Coordinating
  • Business Development Understanding
  • Visual Merchandising
  • Excellent Written and Verbal Communication
  • Decorating Skills

Timeline

Bakery Associate

Sam's Club
10.2021 - 04.2022

Bakery Associate

Glitz Bakery
06.2021 - 10.2021

Assistant Manager

Excel Fitness
04.2021 - 09.2024

Highway Contract Mail Carrier

United States Post Office
08.2019 - 11.2020

HIGH SCHOOL DIPLOMA -

Dalhart High School

No Degree - Culinary Science

Culinary School of Fort Worth

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Socorra Eliana Barnes