Socorro Gomez
Fernley,NV
Summary
Enthusiastic Volunteer Coordinator highly effective at establishing structure, defining roles and filling positions. Decisive leader knowledgeable about operational needs and standard practices. Offering excellent planning, problem solving and organizational abilities.
Overview
1
1
year of professional experience
Work History
Optician
Pritchett Eye Care
01.2024 - Current
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Reduced wait times for eyewear adjustments and repairs by efficiently managing the in-store lab and equipment.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
Front Desk Receptionist
Pritchett Eye Care
10.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Closing duties including end of day book keeping setting alarm and locking up
- inventory duties counting documenting and reporting inventory
Volunteer Activities Coordinator
High Desert Little League
03.2023 - 06.2023
- Evaluated success of each activity and event to identify opportunities for future improvement.
- Researched new ideas for programs and activities, taking into consideration participants' suggestions.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Recruited for events through outreach, sign ups and maintaining appropriate signage.
- Coordinated and implemented special events for volunteer service appreciation.
- Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Education
GED -
Central Arizona College
Coolidge, AZ04.2011
Skills
- Transportation Management
- Volunteer Coordination
- Activity Coordination
- Clerical Support
- Verbal and Written Communication
- Phone Etiquette
- Emotional Support
- Status Updates
- Crisis Response
- Company Organization
- Behavior Redirection
- Schedule Coordination
- Schedule Management
Languages
Spanish
Native or Bilingual
Timeline
Optician
Pritchett Eye Care
01.2024 - Current
Front Desk Receptionist
Pritchett Eye Care
10.2023 - Current
Volunteer Activities Coordinator
High Desert Little League
03.2023 - 06.2023
GED -
Central Arizona College
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