Socorro Paola Casanova
Winnemucca,Nevada
Summary
Dedicated Administrative Assistant with a strong focus on customer service and document management, ensuring accurate records and efficient office procedures. Adaptable administrative professional with a proven track record in documentation and reporting. Ready to leverage skills to support organizational goals and improve administrative workflows.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Bechtel
Orovada, Nevada
08.2025 - Current
- Organized and maintained documentation and records for superintendents, ensuring accessibility and compliance.
- Developed office procedures that improved administrative task efficiency and reduced processing time.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Facilitated communication between different departments within the organization.
- Streamlined office operations by organizing files and creating user-friendly spreadsheets.
Elderly Caregiver
SAN JUAN LLC
Las Vegas, Nevada
10.2022 - 08.2025
- Administered prescribed medications according to care plans.
- Monitored and recorded vital signs for elderly clients regularly.
- Coordinated transportation for medical appointments and social outings, ensuring clients attended necessary care and social interactions.
- Maintained clean, safe living environment, promoting clients' health and well-being.
- Communicated effectively with family members regarding client needs and progress, fostering strong support networks.
Customer Assistance Representative
Reynaldo HERRERA
Las Vegas, Nevada
01.2020 - 06.2024
- Resolved customer complaints, ensuring customer satisfaction and loyalty.
- Maintained accurate records of customer interactions and transactions.
- Participated in team meetings to identify and implement strategies for improving customer experience.
- Collaborated with team members to streamline service delivery processes.
- Scheduled appointments and coordinated meetings for staff and clients.
- Maintained organized filing systems for documents and records.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Updated contact lists regularly with current employee information.
Education
GED -
Cobach Villa De Seris
Hermosillo Sonora 02-2001
Skills
- Office procedures
- Document management
- Information management
- Record organization
- Microsoft Excel
- Documentation and reporting
- Customer service
- Adaptability
Languages
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Bechtel
08.2025 - Current
Elderly Caregiver
SAN JUAN LLC
10.2022 - 08.2025
Customer Assistance Representative
Reynaldo HERRERA
01.2020 - 06.2024
GED -
Cobach Villa De Seris