Summary
Overview
Work History
Education
Skills
Timeline
Generic
Soe Yu Yu Hnin

Soe Yu Yu Hnin

Brooklyn

Summary


Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.


Overview

1
1
year of professional experience

Work History

Customer Service Representative

Kosher Marketplace
12.2024 - 07.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Higher National Diploma in Business - Business Administration And Management

Strategy First International College
Yangon, Myanmar
12-2026

Skills

  • Customer service
  • Active listening
  • Coordination
  • Product and service solutions
  • Product sales
  • Client relations
  • Complaint handling

Timeline

Customer Service Representative

Kosher Marketplace
12.2024 - 07.2025

Higher National Diploma in Business - Business Administration And Management

Strategy First International College