Sofía Espinosa Contreras
Elk City
Summary
Personable, proactive, and organized with excellent communication and multitasking abilities. Possesses strong customer service, including managing phone systems and scheduling. Committed to creating a welcoming environment and ensuring smooth front desk operations. Bilingual: Fluent English and Spanish,
Technical Skills: Microsoft Office Suite, Google Workspace, Canvas, Zoom, Square.
Overview
2024
2024
years of professional experience
Work History
Front Desk Receptionist
Play On Main, Elk City
04.2022 - 06.2023
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Handled incoming calls with professionalism and clarity.
- Ensured cleanliness and orderliness of the reception area, enhancing first impressions for guests.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Manage cash and process financial transactions.
- Assisted in scheduling and booking birthday parties.
Filling Clerk
Crow Insurance Agency
11.2021 - 03.2022
- Managed office supplies inventory and organization for daily operations.
- Improved the filing system for more efficient document retrieval and to reduce clutter.
- Assisted in checking emails to ensure the customers' policies were on time.
- Processed incoming correspondence and routed it to appropriate personnel in a timely manner.
Filling Clerk
R1n3n
- Categorized and sorted incoming documents.
- Restored old files and archived completed files for future reference.
- Added and updated records with current materials.
Education
High School Diploma -
Elk City High School
Elk City, OK01.2025
SWOSU
Weatherford, OKSkills
- Attention to detail
- Customer service
- Time management
- Cash handling
- Team collaboration
- Office organization
- File organization
Awards
My freshman year, I got a drama award in my Pre-AP class., My sophomore year, I got NHS awards and a choir award for getting a 2 in one of my solos., My junior year, I got a certificate from being the treasurer of my junior class, another NHS one and choir one., In our cheerleading camp every summer, I have gotten All-American.
Timeline
Front Desk Receptionist
Play On Main, Elk City
04.2022 - 06.2023
Filling Clerk
Crow Insurance Agency
11.2021 - 03.2022
Filling Clerk
R1n3n
High School Diploma -
Elk City High School
SWOSU
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