Sofia Araiza
Austin
Summary
Outgoing and reliable individual with a natural ability to connect with customers and create an inviting shopping experience. Possesses strong organizational skills and solid understanding of inventory management and retail operations. Committed to contributing to thriving, comfortable, and efficient store environment. Very experienced in opening and closing store procedures. Known for bubbly welcoming personality with great communication skills among coworkers and customers.
Overview
3
3
years of professional experience
Work History
Retail Keyholder
Once Upon A Child Franchise
05.2023 - 09.2025
- Supported team by providing excellent easy going customer service and addressing inquiries effectively.
- Collaborated with team members to create an inviting safe shopping environment for customers.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled cash register operations, ensuring accurate transactions and secure cash management.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
Sales Associate
Smoothie King
01.2023 - 05.2023
- Provided exceptional customer service, assisting customers with product selection and inquiries.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Premier High School
Austin, TXSkills
- Store operations
- Cash handling accuracy
- Sales proficiency
- Customer service management
- Opening and closing coordination
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
Languages
Spanish
Professional Working
Timeline
Retail Keyholder
Once Upon A Child Franchise
05.2023 - 09.2025
Sales Associate
Smoothie King
01.2023 - 05.2023
High School Diploma -
Premier High School
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