Sofia Benitez

For nearly five months I have become acclimated to the fast-paced environment of serving. I now have the ability to:

- Welcome and accommodate guests

- Carry large amounts of food/beverages at a time

- Memorize food and drink menus

- Anticipate the needs of customers

I feel confident enough now to take on a more demanding serving position.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.