Hi, I’m
Sofia Bolado
Orlando,FL
Summary
Psychology major with a commitment to the field, excellent communication and interpersonal skills, and a strong desire to assist others. Skilled in navigating high-speed work settings while maintaining a focus on details to guarantee precision and effectiveness. Demonstrated capability of effective multitasking while sustaining a high degree of organization. Proficient in working independently as well as in team settings, showcasing adaptability and problem-solving skills. Dedicated to encouraging constructive exchanged and offering assistance characterized by professionalism and empathy.
Overview
3
years of professional experience
1
Certification
Work History
Cracker Barrel
To-Go Server
09.2023 - 12.2023
Job overview
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
- Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.
- Maintained high standards of cleanliness and organization, ensuring safe environment for both staff and patrons.
- Restock everything at the end of each shift.
- Server in-house customers when no orders would come in and the restaurant was busy.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Tag Usa Gymnastics
Recreational Gymnastics Coach
06.2021 - 06.2023
Job overview
- Coached gymnastics and trampoline to children ranging from three to fourteen years old
- Worked three to four times a week for three hours each day.
- Over school breaks like Winter and Summer break I would work four to seven hours, five days every week as a Camp Counselor
- Hosted Birthday Parties by setting up the room for the families, watching and spotting the children on the floor, serving the guest food and taking down the decoration for the family all in an hour and fifteen minutes.
- Established trust among athletes, parents, and staff by maintaining open lines of communication and demonstrating professionalism at all times.
- Boosted gymnast confidence levels by providing constructive feedback and celebrating individual achievements.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Trained junior coaches within the program, sharing knowledge and expertise vital for their professional growth within the field of gymnastics instruction.
Bravo Supermarket
Cashier
05.2021 - 06.2021
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Valencia CollegeOrlando, FL
Associate of Arts from Forensic Psychology
07-2025
Cypress Bay High SchoolWeston, FL
High School Diploma
06-2023
Skills
- Strong multitasking
- Quick learner
- Sense of urgency
- Adaptable mindset
- Phone etiquette
- Cleanliness standards
- Efficient packaging
- Tablet ordering systems
- Collaboration
- Child development
- Goal oriented
- Money handling
- Flexibility
Extra-Curricular Activities
Chinese Club, 2019, Present, As a member of the Chinese club, I would help set up for events like the Chinese New Year and our international days. Club meetings were once a week for an hour and 30 minutes. Performance Edge, 2012, 2017, I would practice hip hop, lyrical, contemporary and ballet for one hour throughout the years changing up the dance styles. We would meet after school to learn dances to perform at the end of the year.
Certification
- [State] Driver's License
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
French
Elementary
Interests
- Advocacy Campaigns
- Playing Sports
- Animal Care
- Fashion and Style
- App Development
- Yoga
- I enjoy cooking for friends and family gatherings.
- Watching Movies and TV Shows
- Blogging/Vlogging
- I enjoy helping others and giving back to the community.
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- Learning new cooking techniques and expanding my culinary skills.
- Youth mentor, providing guidance and support to empower the next generation of leaders.
- Dancing
- Cooking
- Crafting and DIY Projects
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
To-Go Server
Cracker Barrel
09.2023 - 12.2023
Recreational Gymnastics Coach
Tag Usa Gymnastics
06.2021 - 06.2023
Cashier
Bravo Supermarket
05.2021 - 06.2021
Valencia College
Associate of Arts from Forensic Psychology
Cypress Bay High School
High School Diploma
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