Sofia Conde
Frisco
Summary
Dynamic professional with a proven track record at Westwood Residential Taylor Land Two, adept in property management and leveraging strong communication skills to resolve tenant conflicts and enhance leasing processes. Excelled in utilizing RealPage and OneSite software. Skilled in complex problem-solving and proficient in fair housing regulations, ensuring compliance and tenant satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Apartment Manager
Westwood Residential Taylor Land Two
08.2024 - Current
- Managed property financial records by collecting rent from 300+ tenants and reconciling monthly accounts payable and receivable.
- Conducted move-out inspections to determine charges for damages and market readiness.
- Prepared and processed lease and rental applications using RealPage, Onesite, KnockCRM, and LeaPro.
- Utilized social media, via canva and SoCi to advertise vacant apartments across multiple platforms.
- Coordinated maintenance requests with appropriate personnel, ensuring timely completion of repairs.
- Facilitated smooth move-in experiences by preparing lease paperwork and conducting walkthroughs.
- Increased lease renewal rates through proactive communication with residents regarding upcoming expirations.
- Collected and maintained careful records of official eviction proceedings, legal fees, official judgements and communications with the local county clerks office.
Apartment Leasing Agent
Westwood Residential Taylor Land Two
08.2023 - 08.2024
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Toured new prospects and highlighted key property selling features.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Carrollton, TX05.2022
High School Diploma -
Centennial High School
Frisco, TX06.2019
Skills
- Fair housing regulations
- Strong communication
- Property management
- Complex problem solving
Timeline
Assistant Apartment Manager
Westwood Residential Taylor Land Two
08.2024 - Current
Apartment Leasing Agent
Westwood Residential Taylor Land Two
08.2023 - 08.2024
Cosmetology License - Cosmetology
Paul Mitchell The School
High School Diploma -
Centennial High School
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