Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SOFIA DANIELA OCHOA

Colesville,MD

Summary

Bilingual Business Administration student with experience in business management, customer service, and administrative support. Skilled in financial tracking using QuickBooks, organization, communication, and problem solving. Proven ability to collaborate with teams, manage schedules, assist customers, and support daily business operations. Seeking an entry-level position in business administration, marketing, or office operations.

Overview

9
9
years of professional experience

Work History

Business Manager (Part-Time)

Romero Ventures, Inc.
Maryland, USA
01.2025 - Current
  • Manage financial records and bookkeeping using QuickBooks
  • Track income, expenses, invoices, and payments
  • Maintain organized financial documentation and reports
  • Assist with budgeting and financial organization
  • Support administrative tasks and daily business operations

Au Pair

Cultural Care Au Pair
Maryland, USA
01.2021 - 01.2024
  • Provided daily care for three children including meals, activities, and transportation
  • Managed schedules and coordinated daily routines
  • Taught Spanish and supported educational development
  • Maintained communication with parents regarding schedules and activities
  • Certified in CPR and First Aid for children and adults

Kids Club & Customer Service Staff

Puerto Aventura Water Park
Argentina
01.2018 - 01.2019
  • Organized activities for children in the Kids Club program
  • Ensured safety and supervision during recreational activities
  • Assisted customers and supported guest services during busy periods

Customer Service Representative

Claro Argentina
Argentina
01.2017 - 01.2019
  • Assisted customers with billing inquiries, service issues, and complaints
  • Provided solutions and follow-up to ensure customer satisfaction
  • Handled high-volume interactions while maintaining professional communication

Education

Associate Degree - Business Administration

Howard Community College
Columbia, MD
2026

Advanced English Pronunciation And Fluency -

Prince George's Community College
301 Largo Rd, Largo, MD 20774
2022

Event Planning, Design & Management -

Hudson County Community College
70 Sip Ave, Jersey City, NJ 07306
2021

High School Diploma -

Instituto Divino Corazón
Chascomús, Argentina
2019

B1 Certification -

Trinity College London
Cambridge CB2 1TQ, United Kingdom
2017

Skills

  • QuickBooks
  • Financial Tracking & Bookkeeping
  • Microsoft Office (Word, Excel, PowerPoint)
  • Customer Service
  • Organization & Time Management
  • Communication & Teamwork
  • Scheduling & Administrative Support

Languages

English & Spanish (Bilingual)

Timeline

Business Manager (Part-Time)

Romero Ventures, Inc.
01.2025 - Current

Au Pair

Cultural Care Au Pair
01.2021 - 01.2024

Kids Club & Customer Service Staff

Puerto Aventura Water Park
01.2018 - 01.2019

Customer Service Representative

Claro Argentina
01.2017 - 01.2019

Associate Degree - Business Administration

Howard Community College

Advanced English Pronunciation And Fluency -

Prince George's Community College

Event Planning, Design & Management -

Hudson County Community College

High School Diploma -

Instituto Divino Corazón

B1 Certification -

Trinity College London
SOFIA DANIELA OCHOA