Sofia DeSimone
Cranston,RI
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
06.2021 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
Community College of Rhode Island
Warwick, RI2026
Skills
- Ordering Procedures
- Up-Selling
- Opening and Closing Duties
- POS Systems
- Coffee Expertise
- Beverage Preparation
- Cash Handling
- New Hire Training
Timeline
Barista
Starbucks
06.2021 - Current
High School Diploma -
Community College of Rhode Island
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