Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sofia Espinoza

Garden City,MI

Summary


Experienced with cash handling, customer service, food service, and transaction processing in fast-paced settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Ability of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience

Work History

Cashier

Target
Ann Arbor, MI
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Intern

Pacific Rim Distribution
Garden City, MI
05.2024 - 08.2024
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Provided information about company products and services, and capitalized on upsell opportunities.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Maintained productivity and quality standards at all times.

Food Service Cashier

Jets Pizza
Garden City, MI
08.2020 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Learned duties for various positions and provided backup at key times.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Bachelor of Arts - Digital Communications And Media

University of Michigan-Ann Arbor
Ann Arbor, MI
05-2027

Skills

  • Customer service excellence
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management
  • Quick learner

Timeline

Intern

Pacific Rim Distribution
05.2024 - 08.2024

Cashier

Target
08.2023 - Current

Food Service Cashier

Jets Pizza
08.2020 - 06.2023

Bachelor of Arts - Digital Communications And Media

University of Michigan-Ann Arbor

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Sofia Espinoza