Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofia Feldman

Houston,Texas

Summary

Proactive mindset, dedicated to efficiently completing side work before, during, and after each shift. Competent worker with extensive experience performing in helping customers experience the best environment where they receive all the provided care from the doctor. Former filer reviewer and check-in assistant at Avanta Health Professionals and a current full-time high school student with six months of experience in a medical office environment. Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Overview

5
5
years of professional experience

Work History

Head Hostess

Izakaya Wa
Houston, TX
08.2022 - Current
  • Developed creative strategies to increase customer loyalty through rewards programs.
  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Assigned patrons to suitable tables according to server rotation.

Restaurant Hostess

Pappasitos
Houston, TX
08.2022 - 10.2025
  • Greeted and seated guests in a welcoming manner.
  • Managed reservations and waitlists efficiently.
  • Collaborated with servers to ensure smooth dining flow.
  • Maintained cleanliness and organization at the host stand.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.

Filer Reviewer/Check-In Assistant

Avanta Health Professionals
Houston, USA
07.2020 - 06.2021
  • Greeting guests.
  • Handling day to day problems.
  • Positive attitude in working environment.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others.
  • Transcribe medical reports.

Education

High School Diploma -

Houston Community College
Houston, TX
05-2027

High School -

Memorial High School
Houston, Texas
08.2025

Skills

  • Kitchen staff coordination
  • Relationship building
  • Conflict management
  • Organized
  • Communication
  • Problem Solving
  • Critical Thinker

Languages

Spanish
Limited
Russian
Limited

Timeline

Head Hostess

Izakaya Wa
08.2022 - Current

Restaurant Hostess

Pappasitos
08.2022 - 10.2025

Filer Reviewer/Check-In Assistant

Avanta Health Professionals
07.2020 - 06.2021

High School Diploma -

Houston Community College

High School -

Memorial High School