- Offering time and support to shelters for the homeless, women, and animals
- All types of animals
- Horseback Riding
- Animal Care
- I participate in a variety of outdoor recreational activities
Sydney Durham
Wesley Chapel,FL
Summary
Dynamic professional with a strong background in guest relations, reservation coordination, and exceptional communication skills. Committed to enhancing dining experiences and fostering loyalty through positive interactions.
Experienced with front-of-house operations and guest services. Utilizes strong organizational and leadership skills to maintain smooth service flow. Track record of enhancing customer satisfaction and resolving conflicts effectively.
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables, and baggage. Easily adaptable to high-pressure, dynamic situations.
Overview
5
5
years of professional experience
Work History
Head Hostess
365 Wood-Fired Pizza
Wesley Chapel, FL
09.2025 - Current
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Trained and mentored junior host staff in customer service protocols.
- Coordinated reservation systems to ensure accurate booking and guest management.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Implemented new greeting procedures that improved first impressions for guests.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
Camp Counselor
JCC Summer Camp
Boca Raton, FL
06.2021 - 08.2022
- Facilitated daily activities for campers, promoting engagement and teamwork.
- Supervised group dynamics to ensure safety and positive interactions among participants.
- Implemented creative programming that enhanced camper enjoyment and skill development.
- Assisted in conflict resolution among campers, fostering a supportive environment.
- Assisted special needs kids in making sure their needs were all met.
Education
CVA - Veterinary Assisting
Southern Technical College
Brandon, FL10-2026
Associate of Arts - Criminology
Tallahassee Community College
Tallahassee, FL05-2025
High School Diploma -
Marjory Stoneman Douglas High School
Boca Raton, FL05-2023
Skills
- Guest service
- Reservation coordination
- Guest relations
- Exceptional communication
- Kitchen staff coordination
- Wine pairings
Interests
Timeline
Head Hostess
365 Wood-Fired Pizza
09.2025 - Current
Camp Counselor
JCC Summer Camp
06.2021 - 08.2022
CVA - Veterinary Assisting
Southern Technical College
Associate of Arts - Criminology
Tallahassee Community College
High School Diploma -
Marjory Stoneman Douglas High School