Sofia Jabbour
Summary
Hardworking professional offers hospitality experience and opportunities for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction to taking their orders and accepting the payment.Comfortable working in fast-paced environments to handle demanding workload.
Overview
4
4
years of professional experience
Work History
Hostess
Broken Yolk Cafe
Glendora
04.2026 - Current
- Greeted and seated guests promptly in a busy environment.
- Managed waitlists and reservations using Yelp software to optimize guest seating.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests while walking them to a table.
- Answered phone calls to confirm wait times and record takeout orders, enhancing customer service experience.
- Assigned guests to suitable tables according to server rotation.
- Cleaned and restocked counter areas to ensure a hygienic and organized workspace.
- Managed guest expectations by giving information regarding hours, wait times, and specials.
- Assisted with cleaning and resetting tables between seatings.
- Arranged place settings with clean napkins and tableware to prepare for incoming guests.
- Provided menus to customers and answered questions regarding menu items.
- Handled cash payments and daily transactions accurately.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
Cashier
JC Churros
2090 Foothill Blvd, La Verne
11.2024 - Current
- Processed customer orders and managed cash transactions efficiently.
- Assisted customers with best menu selection.
- Maintained cleanliness and organization of the service area.
- Prepared food items following health and safety guidelines consistently.
- Operated cash register efficiently and accurately, processed payments by cash, apply pay, credit card, zelle.
- Greeted customers and answered any questions they had about the food truck dessert and food items.
- Completed additional responsibilities designated by management.
- Restocked napkins, printer paper, drinks, and containers to maintain supply levels.
Volleyball team member
Charter Oak High School
Covina
08.2022 - 11.2025
- Committed team player, practiced regularly, completed in games and tournaments.
- Led the team as captain for two years, guiding teammates and promoting teamwork.
- Cultivated teamwork, discipline, and leadership skills through regular practice and competition.
- Fostered positive relationships with teammates and coaches to enhance team cohesion.
- Demonstrated good sportsmanship during games.
- Formulated game strategies, coordinated rotations, and facilitated huddles to drive team performance.
- Watched videos before games to assess performance and identify weaknesses.
- Helped younger athletes by developing and improve their skills.
ASB member
Charter Oak High School
East Covina Boulevard, Covina
08.2024 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Presented creative ideas and solutions that improved team performance and outcomes.
- Collaborated with diverse students to achieve goals and resolve issues in activities.
- Exceeded students satisfaction by finding creative solutions to problems.
- Worked after hours to complete tasks.
Education
Charter Oak High School
Covina, CASkills
- Customer service
- Leadership
- Discipline
- Dispute resolution
- Time optimization
- Guest relations
- Task prioritization
- Verbal communication
- Collaborative teamwork
- Pressure management
Languages
Spanish
Limited
Timeline
Hostess
Broken Yolk Cafe
04.2026 - Current
Cashier
JC Churros
11.2024 - Current
ASB member
Charter Oak High School
08.2024 - 05.2025
Volleyball team member
Charter Oak High School
08.2022 - 11.2025
Charter Oak High School