Sofia Kaganova
Summary
Inside Sales Representative with 5+ years of experience in driving revenue growth through strategic sales initiatives, effective communication, and cross-functional collaboration. Demonstrates expertise in sales strategy development, consultative selling, and client retention, consistently exceeding sales targets. Skilled in working collaboratively with internal teams to tailor solutions, streamline processes, and enhance client satisfaction. Passionate about leveraging data insights to optimize sales processes and foster teamwork, aiming to innovate and lead in the B2B sales landscape.
Overview
5
5
years of professional experience
Work History
Inside Sales Team Lead
AAA Insurance
12.2022 - Current
- Conducted outbound sourcing to identify and engage potential leads, contributing to the growth of a robust pipeline and driving business development efforts
- Analyse market trends, optimise sales processes, track KPIs, and leverage data insights to guide strategic decisions and improve team effectiveness
- Streamline sales operations, implement new technology solutions, and develop creative approaches to overcome challenges and enhance customer experience
- Developed and maintained relationships with key decision-makers in target businesses, driving long-term partnerships and increasing revenue growth
- Collaborated with cross-functional teams to tailor solutions and services that addressed client needs, resulting in increased customer satisfaction and retention
- Managed a full sales cycle from lead generation to post-sale support, consistently meeting or exceeding quarterly and annual sales quotas
Insurance Broker
State Farm
02.2020 - 12.2022
- Developed and implemented targeted sales strategies to expand the client base, consistently exceeding sales quotas and contributing to overall revenue growth.
- Identified business opportunities through market research and cold outreach, successfully converting leads into long-term commercial clients.
- Built and maintained strong relationships with C-suite executives and decision-makers, offering personalized insurance solutions that aligned with their business goals.
- Utilized clear, concise, and persuasive communication to present complex products in a way that resonated with business owners and decision-makers.
- Managed complex policy documentation, ensured regulatory compliance, and maintained accurate client records while meeting strict deadlines.
- Partnered with underwriting teams to structure optimal coverage solutions, facilitated smooth claim resolutions, and mentored junior brokers.
Education
High School Diploma -
Freehold Township High School
USSkills
- Lead Generation
- Prospecting
- Sales Strategy Development
- Effective Communication
- Team Collaboration
- Pipeline Management
- Consultative Selling
- CRM Proficiency
- Client Retention
- Upselling
Languages
- Russian, Native
- English, Native
Timeline
Inside Sales Team Lead
AAA Insurance
12.2022 - Current
Insurance Broker
State Farm
02.2020 - 12.2022
High School Diploma -
Freehold Township High School