Sofia Landeros
Laredo,TX
Summary
Dynamic leader with a proven track record at 7 For All Mankind, enhancing sales through strategic planning and exceptional customer service. Excelled in team building, fostering a top-ranked sales environment by leveraging outstanding communication and operations management skills. Achieved significant KPI improvements, demonstrating a unique blend of personnel development and problem-solving abilities.
Overview
23
23
years of professional experience
Work History
Store Manager
7 For All Mankind
Laredo, TX
07.2019 - 01.2025
- Recruited, trained, and retained top talent who contributed to sales growth. Ranked #1 in sales increase with KPI improvement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Ranked #1 in inventory results.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives. Participated in local events to increase client book.
- Ensured high level expectations of the brand were maintained in all aspects of the business.
Store Team Leader
American Eagle Outfitters, Inc
Laredo, TX
05.2012 - 07.2019
- Managed the execution of the store business plan that drove KPI results and maximized business opportunities. Ranked top 10 amongst the region in raw ADS.
- Achieved AE brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience. Constant top performer in the region earning monthly recognition and incentives.
- Generated repeat business through exceptional customer service placing this location in the top 100 stores within company.
- Recruited, hired, developed, and retained top management and sales talent for the organization, to include maintaining optimal staffing levels.
- Planned, supervised, and directed all operational processes in conjunction with exceptional backroom standards.
Store Manager
Wet Seal Clothing
Laredo, TX
10.2001 - 06.2012
- Provided the store with sales leadership by striving for sales excellence and setting and evaluating weekly, monthly, and seasonal goals for the team.
- Hired, trained and developed quality management and sales oriented associates ensuring product knowledge, selling skills and customer service supported the brand image.
- Provided the company with excellent control of operations by protecting payroll and adhered to wage cost guidelines and controlling company assets.
- Managed store visuals, including merchandising and executing floorsets and directives timely and efficiently.
- Supported DM with new store opening procedures, monthly store audits within the district and onboarding training for new store managers in the region.
Education
Associate of Arts - Business Administration And Accounting
Laredo Community College
Laredo, TXSkills
- Team building and leadership
- Customer service
- Multitasking and organization
- Operations management
- Work Planning and Prioritization
- Strategic planning
- Personnel development
- Partnership building
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
7 For All Mankind
07.2019 - 01.2025
Store Team Leader
American Eagle Outfitters, Inc
05.2012 - 07.2019
Store Manager
Wet Seal Clothing
10.2001 - 06.2012
Associate of Arts - Business Administration And Accounting
Laredo Community College