Sofia Landeros
Plover,WI
Summary
Recent graduate with knowledge in accounting and hands-on experience gained through academic projects. Knowledgeable in payroll, invoicing and general accounting functions. Skilled in fostering positive experiences through strong communication and empathy, competent at managing stress in high-volume settings. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target
09.2023 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
- Ensured product availability by restocking shelves and organizing merchandise displays for easy access.
- Trained new personnel regarding company operations, policies and services.
Grader
Hamerski Farms Inc
08.2019 - 09.2023
- Graded raw materials based on checklist of quality standards.
- Removed items of inferior grades from production lines and collected for alternate use or disposal.
Education
Associate In Applied Science - Accounting
Midstate Technical College
Stevens Point, WI05.2024
Skills
- Financial management
- Problem solving
- Accounting skills
- Bilingual
- Strong communication
- Stress tolerance
- Customer service
Timeline
Guest Advocate
Target
09.2023 - Current
Grader
Hamerski Farms Inc
08.2019 - 09.2023
Associate In Applied Science - Accounting
Midstate Technical College
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