Sofia Lopez
Los Ángeles,CA
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
16
16
years of professional experience
Work History
EVS Worker Environmental Services
Keck Medical Center of USC
08.2022 - Current
- Works closely with team members to ensure compliance and safety including Personal Protective Equipment (PPE) required when performing work.
- Proficient in performing all custodial work in accordance with Keck’s cleaning procedures / processes.
- Performed work assigned to me and often assisted other associates with their work assignments when required
- Responsible for overseeing work teams and areas assigned ensuring work is performed to Keck’s quality standards and in accordance with clients Statement of Work
- Verified that all restrooms, clean rooms, or any other areas that have a log sheet have been completed to the established quality standards and initialed by the associate who performed the work.
EVS Worker Environmental Services
Glendale Memorial Hospital & Health Center
06.2023 - 03.2024
- Proficient in performing all custodial work in accordance with the facility’s cleaning procedures / processes.
- Performed work assigned to me and often assisted other associates with their work assignments when required.
- Verified that all restrooms, clean rooms, or any other areas that have a log sheet have been completed to the established quality standards and initialed by the associate who performed the work.
- Hand dusted and wiped clean all office furniture, file cabinets, fixtures, paneling, windowsills, air-conditioning diffusers, wall grilles, and all other horizontal surfaces.
- Removed all finger marks and smudges from vertical surfaces, including doors, doorframes, light switches, private entrance glass, and partitions.
- Maintained my Janitor’s closet clean, neat, and in orderly condition.
Lead EVS cleaning technician
Servicon Systems, Inc. – LAC-USC
01.2019 - 07.2022
- Responsible for strict compliance of Servicon and client’s policies, procedures, work performance and quality of work expected
- I am trained in Servicon Safety programs.
- Works closely with team members to ensure compliance and safety including Personal Protective Equipment (PPE) required when performing work.
- Proficient in performing all custodial work in accordance with Servicon’s cleaning procedures / processes.
- Performed work assigned to me and often assisted other associates with their work assignments when required
- Responsible for overseeing work teams and areas assigned ensuring work is performed to Servicon’s quality standards and in accordance with clients Statement of Work.
- Responsible for motivating staff, creating a positive work environment for associates
- Taking concerns to the appropriate chain of command for Servicon
- Assisted in on-boarding and training new associates on subjects including safety programs, company policies & procedures, proper cleaning procedures / processes and maintenance of equipment.
- Inspected assigned work area during/after work has been completed and verifies that all work has been done in compliance with site specific procedures and customers scope of work, schedules, daily, weekly, and monthly special requests.
- Assisted Supervisors in resolving custodial opportunities. Periodically review work schedules and recommends changes to ensure efficient and cost-effective use of staff time, supplies and equipment.
- Ensured that supplies are available / distributed for easy access by associates, equipment is in good working order, equipment is reported / repaired in a timely manner and custodians are provided the tools to perform their assigned work.
- Verified that all restrooms, clean rooms, or any other areas that have a log sheet have been completed to the established quality standards and initialed by the associate who performed the work.
Security Officer
All Action Security
Los Angeles, CA
02.2018 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
EVS cleaning technician I
Servicon Systems, Inc.- LAC-USC
01.2016 - 01.2019
- Complied with Servicon corporate policy and procedures, client’s partnership agreement, and Statement of Work (SOW), developed a strong client relationship that is based on integrity, professionalism, respect, responsiveness, urgency, and quality performance.
- Monitored and inspected assigned work areas while performing duties and after duties have been completed, I verified that all work has been done in compliance with site-specific procedures, scope of work, and Servicon standards.
- Participated in training programs covering subjects such as safety regulations, procedures, efficient/cost-effective methods of cleaning, and equipment preventive maintenance.
- Emptied, cleaned, and damp-wiped all waste receptacles, as well as removed wastepaper and rubbish from the premises in designated areas.
- Hand dusted and wiped clean all office furniture, file cabinets, fixtures, paneling, windowsills, air-conditioning diffusers, wall grilles, and all other horizontal surfaces.
- Removed all finger marks and smudges from vertical surfaces, including doors, doorframes, light switches, private entrance glass, and partitions.
- Damp-moped and cleaned spillage in the healthcare facility, stairwells, and public areas as required.
- Maintained my Janitor’s closet clean, neat, and in orderly condition.
- Swept and dust-moped hard floor surfaces.
Sales Associate
Aaccessories
Los Alamitos, CA
08.2009 - 09.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School - undefined
Montebello High School
Montebello, CA01.2010
Skills
- Team oriented
- Time management
- People oriented
- Microsoft Office
- Kronos (Payroll)
- Punctual
- Bilingual (Spanish)
- Team Leadership
- Strong verbal communication
- Cleaning
- Customer service
- Attention to detail
- Heavy lifting
- Restocking skills
- Customer relations
- Equipment maintenance
- Materials loading
- Creativity and innovation
Languages
Spanish
Native or Bilingual
Timeline
EVS Worker Environmental Services
Glendale Memorial Hospital & Health Center
06.2023 - 03.2024
EVS Worker Environmental Services
Keck Medical Center of USC
08.2022 - Current
Lead EVS cleaning technician
Servicon Systems, Inc. – LAC-USC
01.2019 - 07.2022
Security Officer
All Action Security
02.2018 - 06.2022
EVS cleaning technician I
Servicon Systems, Inc.- LAC-USC
01.2016 - 01.2019
Sales Associate
Aaccessories
08.2009 - 09.2015
High School - undefined
Montebello High School