Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Marro

Sunnyvale,CA

Summary

Proven to excel in fast-paced environments, I leveraged strong multitasking and customer service skills at Gumbas Italian Restaurant, enhancing guest experiences and teamwork. At Bosio Assicurazioni Srl, my internship in Italy, I advanced in policy analysis and analytical skills, contributing to operational efficiency. My blend of hospitality expertise and technical proficiency drives tangible results, embodying a commitment to excellence and collaborative success.

Overview

7
7
years of professional experience

Work History

Server

Gumbas Restaurant
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Intern

Bosio Assicurazioni Srl
06.2017 - 06.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within the insurance industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

GED -

FUHSD Adult School
Sunnyvale
07.2023

High School Diploma -

I.I.S G. Vallauri
Fossano (CN), Italy
07.2019

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise
  • Memory retention
  • Multitasking Abilities
  • Policy analysis
  • Teamwork and Collaboration
  • Data Entry

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Native or Bilingual

Timeline

Server

Gumbas Restaurant
02.2023 - Current

Intern

Bosio Assicurazioni Srl
06.2017 - 06.2018

GED -

FUHSD Adult School

High School Diploma -

I.I.S G. Vallauri

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Sofia Marro