Sofia Mosteller
Greenville,SC
Summary
I am well versed in fine dining and customer service, and I make it a priority to tend to my guests in order to maintain a positive dining experience. I am passionate about my work, and I utilize interpersonal and communication skills to do my job to the best of my ability. I value making impactful connections with my guests and fellow teammates, and I am committed to growing and learning more in this industry!
Overview
6
6
years of professional experience
Work History
Fine Dining Server
Bricktops
08.2023 - Current
- Showcased extensive bar, wine and food knowledge in order to provide suitable recommendations to guests.
- Prioritized customer satisfaction by providing exceptional fine dining service and maintaining a positive guest experience.
- Operated in a busy, strenuous environment, and multitasked to best of my ability to execute a smooth service.
Barista
Starbucks
10.2021 - 08.2023
- Guided new team members with patience and constructive criticism, and provided hands-on training.
- Maintained a positive team environment through open communication and teamwork, while prioritizing the needs of the guest.
- Promoted a clean and stocked workspace to maintain efficiency, productivity and safety for the team.
Server
Groucho’s Deli
04.2019 - 10.2021
- Learned the basics of customer service, and dedicated time to hone my serving capabilities.
- Performed opening and closing duties, ensuring the restaurant was properly prepared for seamless shift transitions.
- Acquainted myself with a POS system in order to place orders, manage tables and bills, and handle to-go orders.
Education
Associate of Science - Diagnostic Medical Sonography
Greenville Technical College
Greenville, SC05-2026
Psychology
Arizona State University
OnlineSkills
- Advanced wine knowledge
- Fine dining experience
- Exceptional customer service
- Flexible schedule
- POS system knowledge
- Communication skills
Timeline
Fine Dining Server
Bricktops
08.2023 - Current
Barista
Starbucks
10.2021 - 08.2023
Server
Groucho’s Deli
04.2019 - 10.2021
Associate of Science - Diagnostic Medical Sonography
Greenville Technical College
Psychology
Arizona State University
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