Customer-focused Associate with experience in handling fast speed environments, guest concerns, and service needs. Known for teamwork, adaptability, and problem-solving.
Work History
Sales Associate
4 Months
Dick Sporting Goods | 06.2026 - Current
Handled customer feedback and concerns to improve service quality and satisfaction.
Managed returns, exchanges and refunds while following store policy.
Helped customers locate products and checked the store system for merchandise at other sites.
Trained new staff on operational procedures, creating team efficiency and knowledge.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
7 Months
PacSun-Pacific Sunwear | 11.2025 - 06.2026
Assisted customers with product selection and inquiries to enhance overall guest experience.
Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
Maintained cleanliness and organization of the sales floor and activity areas for a safe environment.
Adjusted stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
1 Year 1 Month
Urban Air Trampoline and Adventure Park | 10.2024 - 11.2025
Maintained cleanliness and organization of the floor and activity areas for a safe environment.
Maintained cleanliness and organization of sales floor and activity areas for a safe environment.
Hosted birthday party events while giving kids and families a smooth and heightened experience to look back on.
Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong safety skills.
Server
7 Months
Ritas | 04.2024 - 11.2024
Provided excellent customer service by addressing guests' needs and requests.
Maintained cleanliness and organization of the building
Followed safety and hygiene standards to maintain food quality and health safety.
Engaged with guests to create a welcoming atmosphere, encouraging returning visits.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree
Norristown Area High School | Norristown, PA | 06-2027