Sofia Perez
Jersey Mike's Subs
Westminster,CO
2
years of professional experience
Dynamic professional with extensive experience in retail and food service, notably as an Assistant Manager at Jersey Mike's Subs. Proven track record in team leadership and customer relations, enhancing service delivery and operational efficiency. Skilled in money handling and staff training, fostering a motivated team environment while achieving sales goals.
Work History
Assistant Manager
4 Months- Assisted in training new team members on operational procedures and customer service standards.
- Executed daily inventory management, ensuring product availability and minimizing waste.
- Streamlined order processing to enhance efficiency and improve customer satisfaction.
- Coordinated staff schedules to optimize labor resources during peak hours.
- Monitored team performance, providing feedback to improve service delivery and teamwork.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Stower
3 Months- Operated material handling equipment to efficiently stow inventory in designated locations.
- Ensured compliance with safety protocols while performing daily stowing tasks.
- Maintained accurate inventory records through systematic scanning and labeling processes.
- Collaborated with team members to optimize workflow and enhance productivity levels.
Retail Sales Associate
7 Months- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards to promote brand consistency and attract customer attention.
- Processed transactions accurately and efficiently using point-of-sale systems, ensuring smooth checkout experience.
- Collaborated with team members to achieve sales goals and maintain optimal store operations.
Kitchen Cook
3 Months- Prepared high-quality dishes according to standardized recipes and presentation guidelines.
- Assisted in maintaining cleanliness and organization of kitchen stations and equipment.
- Collaborated with team members to ensure timely food preparation during peak hours.
- Monitored inventory levels and reported shortages to management for timely restocking.
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Staff training and development
Retail operations
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Jersey Mike's Subs
03.2026 - CurrentRead More
Stower
Amazon
11.2025 - 02.2026Read More
Retail Sales Associate
American Eagle Outfitters, Inc
03.2025 - 10.2025Read More
Kitchen Cook
Noodles & Company
04.2024 - 07.2024Read More