Sofia Rodriguez
Providence
Summary
Detail-oriented professional with experience in register operations and customer service, focused on enhancing front-end efficiency and addressing customer needs. Led academic classes and coordinated special events, designing daily lesson plans that fostered an inclusive learning environment. Reliable Barista skilled in mastering new concepts and committed to delivering exceptional customer experiences while building strong client rapport.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
North Kingstown
11.2025 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Assisted customers with menu selections and provided recommendations.
- Engaged customers in friendly conversation to enhance their experience.
- Managed daily morning rush of customers with efficient, levelheaded service to ensure timely order fulfillment.
- Processed cash transactions accurately and efficiently to maintain smooth operations.
- Collaborated with team members to streamline workflow during busy periods.
- Ensured cleanliness and organization of coffee bar area to enhance customer experience.
Customer Service Associate
Walgreens
Providence
08.2024 - 10.2025
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Handled customer complaints effectively, ensuring resolution aligned with company policy.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits, packages or change due to customers.
- Maintained optimal inventory levels by restocking items based on customer demand.
Teacher
Generation Teach with Americorps
Providence
06.2025 - 08.2025
- Taught two sections of reading and two sections of arts daily, five days a week for five weeks.
- Designed and led community-building initiatives that fostered student connection and investment, addressing challenges faced after school closures.
- Received daily coaching, feedback, and guided practice from professional educators to improve instructional skills.
- Completed intensive pre-summer and one week of in-person training in identity, community building, content, and teaching strategies to enhance instructional effectiveness.
- Successfully completed a 359-hour AmeriCorps term of service.
Pharmacy Assistant Intern
Walgreens
Providence
07.2024 - 08.2024
- Provided filled prescriptions to customers, included medication information sheets, and coordinated consults.
- Maintained clean, organized, and well-stocked check-out areas to enhance customer experience.
- Maintained records of medications dispensed and other pertinent information.
- Restocked shelves and prepared expired drugs for return.
- Collaborated with peers, technicians, and pharmacists to efficiently prioritize and complete orders.
- Supported pharmacist in daily operational and administrative tasks to ensure smooth pharmacy operations.
Education
High School -
Hope High School
Providence, RI06.2025
Some College (No Degree) - Business
The University of Rhode Island
South Kingston, RISkills
- Cash handling
- Product restocking
- Multitasking
- Time management
- Attention to Detail
- Communication
- Active Listening
- Interpersonal Communication
- Teamwork
- Leadership
- Staff training
- Problem-solving
- Classroom management
Additional Information
Skills Rhode Island Internship certificate, Seal of Biliteracy, Honor Roll
Awards
- JROTC Drill Team award
- Summer@brown certificate
- National Honors Junior Society
Languages
- Spanish
- English, Native
- Spanish, Native
Activities
- High School Volleyball, JV team captain, 11/01/22 - 11/01/24
- Army JROTC, Drill team, Warriors, Raiders Fitness team, 2021 - 05/01/24
- Church service, 2022 - Present
- Club Volleyball
- Poetry writing workshop at Brown University, 06/28/23 - 07/21/23
- Church Seminar, 2022 - 2023
- Blood Drive, Freshman Year and Sophomore year
- Food Drive, Freshman Year and Sophomore year
- Skills Rhode Island Internship Program, 07/04/24 - 08/12/24
- Two Blood Drive, Senior Year
- Generation Teach Internship, 06/25/25 - 08/15/25
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
11.2025 - Current
Teacher
Generation Teach with Americorps
06.2025 - 08.2025
Customer Service Associate
Walgreens
08.2024 - 10.2025
Pharmacy Assistant Intern
Walgreens
07.2024 - 08.2024
High School -
Hope High School
Some College (No Degree) - Business
The University of Rhode Island