Sofia Salinas
Summary
I am a professional with extensive experience in retail, now ready to bring my skills to the banking industry. With a strong background in managing transactions, providing exceptional customer service, and maintaining a well-organized workspace, I am well-equipped to thrive in a fast-paced environment. Known for my reliability, efficiency, and ability to build positive relationships with customers, I excel in problem-solving and strategic planning. I pride myself on my strong communication skills, attention to detail, and commitment to achieving high-quality outcomes.
Overview
2
2
years of professional experience
Work History
Assistant Manager
H-E-B
09.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Cashier
H-E-B
01.2023 - 08.2024
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier
Popeyes
09.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Impact Early College High School
Baytown, TX05-2024
Skills
- Customer service
- Team leadership
- Decision-making
- Efficient money handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
H-E-B
09.2024 - Current
Cashier
H-E-B
01.2023 - 08.2024
Cashier
Popeyes
09.2022 - 07.2023
High School Diploma -
Impact Early College High School
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