Sofia Villanueva
Central Islip,New York
Summary
Dedicated healthcare professional with experience in patient management and customer service. Known for attention to detail and strong work ethic, consistently delivering high-quality care and support to patients and team members. Ready to contribute to a positive healthcare environment.
Overview
6
6
years of professional experience
Work History
Server
Chilis's Bar and Grill
Farmingdale, NY
06.2024 - Current
- Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction and retention.
- Trained and mentored new servers on menu knowledge, service standards, and operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Managed multiple tables efficiently while maintaining high-quality service during peak hours.
Dental Assistant
Central Suffolk Dental
Ronkonkoma, NY
03.2023 - 05.2024
- Assisted in patient management, ensuring a smooth flow of appointments and effective communication.
- Prepared treatment rooms by sterilizing instruments and setting up necessary equipment for procedures.
- Recorded patient histories and vital signs, enhancing accuracy in documentation for dental treatments.
- Instructed patients on post-operative care, improving understanding and compliance with treatment plans.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sterilized rooms and prepped equipment and instruments for 15 procedures daily.
Dental Assistant
Great Expressions Dental Centers
Lindenhurst, NY
01.2022 - 03.2023
- Collaborated with dental team to support various procedures, contributing to improved patient outcomes.
- Managed inventory of dental supplies, ensuring availability while minimizing waste and costs.
- Educated patients on oral hygiene practices, fostering better health habits outside the dental office.
- Participated in continuous training sessions, enhancing skills and adapting to new technologies in dentistry.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Certified Nursing Assistant
Brookside Multicare Nursing Center
Smithtown, NY
09.2020 - 12.2021
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Maintained cleanliness and safety of resident areas, adhering to infection control protocols.
- Documented patient care activities accurately in electronic health records systems.
- Supported rehabilitation efforts by assisting patients with mobility exercises and routines.
Clinical Intern
Gurwin Rehab Center Commack, CNA
Commack, NY
01.2020 - 01.2020
- Assisted in patient assessments and documentation under supervision of licensed staff.
- Supported daily activities for patients to enhance rehabilitation process.
- Collaborated with healthcare team to implement individualized care plans.
- Monitored vital signs and reported changes to nursing staff promptly.
- Engaged with patients to provide emotional support and encouragement during therapy sessions.
Education
No Degree - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY06-2028
No Degree - CNA
Long Island Educational Opportunity Center
Farmingdale, NY06-2020
Skills
- Strong work ethic
- Patient care
- Time management
- Attention to detail
- HIPAA compliance
- Bilingual (Spanish)
Timeline
Server
Chilis's Bar and Grill
06.2024 - Current
Dental Assistant
Central Suffolk Dental
03.2023 - 05.2024
Dental Assistant
Great Expressions Dental Centers
01.2022 - 03.2023
Certified Nursing Assistant
Brookside Multicare Nursing Center
09.2020 - 12.2021
Clinical Intern
Gurwin Rehab Center Commack, CNA
01.2020 - 01.2020
No Degree - Liberal Arts And Sciences
Suffolk County Community College
No Degree - CNA
Long Island Educational Opportunity Center