Sofia Zuniga
Trenton
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Home2 Suites By Hilton
Bordentown
05.2024 - 06.2025
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Monitored office supplies inventory and placed orders when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
Cashier
Food Bazar
Trenton
06.2023 - 05.2024
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Education
Some College (No Degree) -
Thrive Charter School
Trenton, NJSkills
- Multi-line telephone operation
- Data entry accuracy
- Cash handling procedures
- Appointment scheduling
- Positive attitude
- Adaptability to change
- Scheduling appointments
- Telephone skills
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist
Home2 Suites By Hilton
05.2024 - 06.2025
Cashier
Food Bazar
06.2023 - 05.2024
Some College (No Degree) -
Thrive Charter School