Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Sofiya Belskaya

Fountainville,PA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Outgoing highschool student pursuing flexible part-time employment with weekend and evening shift options.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Doylestown, PA
06.2022 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Adhered to health department regulations concerning sanitation standards.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Pennridge High School
Perkasie, PA

Skills

  • POS Systems
  • Cash Handling
  • Beverage Preparation
  • Positive and Professional
  • Order Taking
  • Performance Improvement
  • Fluent in Russian
  • Friendly and Outgoing
  • Exceptional Customer Service
  • Menu Knowledge
  • Active Listener
  • Safe Food Handling Practices

Languages

Russian
Professional

Affiliations

  • I enjoy making art, anything from painting to ceramics to crocheting

References

References available upon request.

Timeline

Barista

Starbucks
06.2022 - Current

Pennridge High School

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Sofiya Belskaya