Sofya Armani Ghazaryan
Glendale,CA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Store Associate
In-N-Out Burger
Glendale, CA
06.2026 - Current
- Provided excellent customer service in a fast-paced environment.
- Demonstrated excellent customer service skills at all times.
- Engaged with customers in a friendly manner to enhance shopping experience, providing professional and polite support for sales and service needs.
- Assisted customers with product selection, pricing and availability.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Handled cash transactions accurately and efficiently at registers.
- Provided cash register operations and handled customer payments.
- Counted cash at the end of shifts, ensured accurate financial records, and organized coupons to maintain a balanced cash register drawer.
- Stocked, replenished, and organized inventory to maintain the freshness and availability of store merchandise.
- Stocked supplies and ingredients to ensure smooth operations throughout shifts.
- Communicated with team to coordinate tasks and maintain workflow efficiency.
- Followed health and safety guidelines to ensure food quality and safety standards.
- Operated kitchen equipment safely and efficiently during peak hours.
Volunteer
ASCENCIA, Homeless Shelter
Glendale, California
01.2025 - Current
- Organized and sorted essential supplies to optimize shelter space for better service delivery.
- Prepared and served meals to individuals and families, ensuring nourishment during weekend shifts.
- Managed shelter spaces through organization and sorting of essential supplies.
- Engaged in community outreach programs, fostering respectful and empathetic connections with participants.
Homework Tutor
Independent
Online
02.2021 - 06.2025
- Delivered English instruction to students in Armenia, enhancing their homework understanding.
- Explained grammar, vocabulary, and reading comprehension concepts in accessible ways, fostering student comprehension.
- Boosted students' understanding and self-assurance in English.
- Cultivated communication skills and adapted diverse teaching methods to meet cultural needs.
Babysitter
Independent
Glendale, California
03.2023 - 05.2024
- Delivered attentive childcare services to various families, ensuring a secure and monitored setting.
- Coordinated daily schedules, including meal preparation and engaging activities, to support children's development.
- Built strong trust with families through consistent reliability and accountability in childcare services.
- Managed daily schedules, including naps and outings for children.
- Prepared nutritious meals and snacks according to dietary preferences.
- Organized educational activities to promote learning and creativity.
- Provided support with homework assignments to reinforce learning. and provided tutoring support as needed.
- Assisted with homework and provided tutoring support.
- Engaged in regular communication with parents to update on children's progress and address their needs.
Education
High School - Clinical Psychology
Santa Monica College
Santa Monica, CA 08.2026 - 09.2026
Skills
- Customer service
- Transaction processing
- Product knowledge
- Inventory management
- Sales training
- Problem-solving
- Time management
- Problem-solving
- Team leadership
- Conflict resolution
- Strong communication
- Communication skills
- Responsibility and reliability
- Customer assistance
- Transaction processing
Languages
Armenian
Native/ Bilingual
A1
Russian
Elementary
A1
Certification
- California Food Handler Card 2026
Hobbies and Interests
- Competitive Tennis (9 Years)
- Varsity Volleyball
- Nitro Press - School Publication
- Volleyball Co-Coach
Languages
- Competitive Tennis (9 Years)
- Varsity Volleyball
- Nitro Press - School Publication
- Volleyball Co-Coach
Timeline
High School - Clinical Psychology
Santa Monica College
08.2026 - 09.2026
Store Associate
In-N-Out Burger
06.2026 - Current
Volunteer
ASCENCIA, Homeless Shelter
01.2025 - Current
Babysitter
Independent
03.2023 - 05.2024
Homework Tutor
Independent
02.2021 - 06.2025